I've read the recent comments about Aw2k being old, outdated, or "behind the curve." For what it's worth, I'd like to suggest that the aw2k staff leave it alone. Don't update until necessary. If it ain't broke, don't fix it. When you try to be all things to all people, you'll end up being nothing more than a bloated confusion like the latest reincarnation of Blackthorne, which is why I started using Aw2k to begin with.

Thanks for a great, FUNCTIONAL software.

HI,

My thoughts exactly!

And I am so glad you took the time to post. We often overlook telling the developers and tech team how much we appreciate the hard work done. Thanks for doing that.!



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

AMEN!!

Marty
Visit my eBay Store!
Moonstruck Antiques and More
Visit my webpage!
Moonstruckacres.biz
Visit Me at Bonanzle!
www.bonanzle.com/moonstruck22

I'll second that!! AW is a great program! I was so fed up with Auctiva and I did check out some other programs before I found AW...such as Spoonfeeder (what a waste of money)! I was reading one of Skip McGrath's books & he said he heard alot of great things about AW...so thought I'd give it a try! I just love it.....not sure if I'd love it if it weren't for Judy's help (Thanks Judy!) and the help of others on this discussion board! Everyone is friendly and happy to help newcomers out! I'm not too smart about computer programs!
Customer service is also fantastic!
Just my two cents!


Mickey

Visit my eBay store!
http://stores.ebay.com/MickeysEndoftheLands?refid=store

Mickey,

And we have got to be great friends.. I even got to meet you in real life in Chicago!!!



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

I know! I was so happy to meet you so I could thank you in person for all you've done! It's also nice to put a face to a name!


Mickey

Visit my eBay store!
http://stores.ebay.com/MickeysEndoftheLands?refid=store

Mickey,

We did have fun didn't we..... Sitting on the floor in the big hallway, laptops in hand, laughing and trying to figure out what to do next.!



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

Mickey,

Oh yes and your sweet hubby got us Lattee's so we could keep on working... Geez it was freezing in that convention center. I am pretty sure I supported the Star Bucks there. I had coffee non-stop to keep warm... Even the security guys had on jackets..



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

I have to completely disagree with everything you say. We ALL use this software to run our business on eBay (and other sites) we paid/pay for that ability in good faith. It is only reasonable to expect improvements for issues which have been present for almost a decade now.

It is also expected that all changes in listing options be added to aw2k. I am not here to act as apologist or be the AW2K version of eBay's Griff making excuses at every critical comment. Apologists server zero purpose to those of us who expect for what we paid for. In fact that only serves to fan any flames of discontent because they act as if the whole thing is insignificant.

I fully understand that Thom needs to wait until ebay figures out what the heck they are going to do as well as what is exposed in the API. But, we clients need to be made aware of what and what not to expect. For the past few years now we have been treated like mushrooms.

I also realize that the growth curve for AW2k has likely flat-lined so it is not generating revenue at an increasing rate and thus fewer resources will be allocated to keep things up to date. Revenue may be steady but likely is not growing as it once was...part of that is there are many things missing...still. Aw2k is and has been the most stable ebay auction management software, and that means a lot...but the new listing options MUST be included in whatever fashion is required. How it happens is not my problem, if I wanted that problem I would write my own listing app.

I sense many of you feel people are asking for cosmetic changes, far from it...we need AW2k to incorporate the new options and reflect new policy for listings on eBay. If that means a UI redesign, then that is how it is...but someone needs to let us know...and it needs to be from the horses mouth not some pseudo-mouthpiece.

I know the more, um, enthusiastic of you here may consider this post rude because it is not all sunshine and rainbows, but I am not here to make you happy. I come here to ask for improvements that should be there or have been promised nearly a decade ago now.

"For the past few years now we have been treated like mushrooms."
HI.
What does that mean? I started on eBay in 1998. I've given up my ebay store, unsubscribed from powersellers, and am hoping that Bonazle will explode. I would love it if AW would include Bonazle, but since it is not an Auction site, and this is Auction software, I may be hoping to pick that winning lottery number. I feel lost when I don't have access to AW, if I'm stuck at another computer and actually have to log on to eBay, and have look at the goofy "my ebay page" that they feel the need to change every six months. Buyers don't care about fancy listing pages, many buyers don't even read descriptions. They look at the pictures, check on the shipping costs and check on sellers feedback.
I am just under 50 years old, and at 30 I could deal with a redo of a program. Now, my life is so busy that I get annoyed when they rearrange the aisles at the grocery store. So, happy I am with the way it is now, - Of course, there is room for improvement, but change just for the sake of change is ridiculous!
In fact after having the software for years, think that we should have a choice of subscribing yearly or a lifetime subscription (one lump sum)!
Mushrooms, I think not...
Maisey


Maisey