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staceykaye
(stranger )
06/06/10 03:34 PM
Lots wont Update  

Been away from online selling for the past month. Went to update today - and aw2k says I have 484 records with online status. I actually only have 142 listed on ebay. DL'd last update, tried to update lots - they all still say online. any thoughts?

stacey k.



staceykaye
(stranger )
06/07/10 10:50 AM
Re: Lots wont Update new [re: staceykaye]  

Seriously? no thoughts? no help? NOTHING?



bluepennylady
(Carpal Tunnel)
06/07/10 12:00 PM
Re: Lots wont Update new [re: staceykaye]  

Good day,

I apologize for the response delay. I have not been online this morning because of bad storms and lots of lightning today.. Just stopped storming ..

You said that you have not used AW2000 for a while? Did I understand you correctly?

Is there a close date on the Auction lots whose status did not change to Offline after the update process?



Judy Oglesby
Judy/blue
bluepennylady

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

http://twitter.com/bluepennylady

http://bluepennyladyblog.blogspot.com

staceykaye
(stranger )
06/07/10 12:55 PM
Re: Lots wont Update new [re: bluepennylady]  

hasn't been that long really - only about 6 weeks.All the lots have close dates - mostly in April. I just moved and just let my listings end on their own.



bluepennylady
(Carpal Tunnel)
06/07/10 01:41 PM
Re: Lots wont Update new [re: staceykaye]  

Hi

cool,, I hope you are all unpacked and settled in your new home!

That is the problem. eBay does not return that information that long ago. So AW2000 cannot see the listings are closed because eBay isn't telling AW2000... The lots will remain online.

If you sold items, you will need to manually either remove those Auction lots from the database, or create invoices manually and then close them.

As far as the online Auction lots that should be offline, the only thing you can do is manually change the online status to Offline. eBay just doesn't return information back that far..



Judy Oglesby
Judy/blue
bluepennylady

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

http://twitter.com/bluepennylady

http://bluepennyladyblog.blogspot.com

staceykaye
(stranger )
06/07/10 04:56 PM
Re: Lots wont Update new [re: bluepennylady]  

thanks Judy - not the answer i wanted to hear - but good to know my software isn't mucked up - LOL. Really didnt want to have to go thru 484 lots manually - oh well. Thanks again for the response



bluepennylady
(Carpal Tunnel)
06/07/10 07:52 PM
Re: Lots wont Update new [re: staceykaye]  

Hi

I was fearful that was not the answer you were looking for.. I am sorry. eBay just doesn't return older information. 14 days is it..

You can always use the Grid view, select auction lots, right click and use Change status to > Offline...



Judy Oglesby
Judy/blue
bluepennylady

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

http://twitter.com/bluepennylady

http://bluepennyladyblog.blogspot.com


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