I'm trying to update my auctions that have sold for the day, and for some reason I keep getting a message that the buyer info can't be extracted??? Anybody having the same problem?????

Yes, I am also getting this error message! Is AW2000 working on an update or something to fix this?

Me too! Me too!
Just an affirmation that you're not the only one. There is an announcement that a fix is forthcoming.