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Constance
(stranger )
11/09/07 09:37 AM
Gallery image not displaying in store or in listin  

I have searched the board and could not find an answer so my apologies if this has been addressed but I missed it.

I have just started to upload listings to my ebay store and my gallery images are not showing. The image displays in the body of my listing but not in gallery view. I added the image in AW and added the url in Gallery Image URL as well.

What am I missing? I have gone into Selling Manager Pro to edit the listing and Gallery Image is checked.

Constance

Constance Williams
Keepsakes Now and Forever

bluepennylady
(Pooh-Bah)
11/09/07 09:55 AM
Re: Gallery image not displaying in store or in listin new [re: Constance]  

Constance,

The "Gallery" option is on the Lister window AFTER images are uploaded. Prior to clicking "List all Lots" on the Lister window, look to the right. On the right pane half way down is the box for selecting "No Gallery" Gallery or Gallery Featured"

If you wish to use Gallery on all your 'auctions, then you will need to be sure you select that option and ":Save Options" for each Auction profile you want the Gallery on.

Does that help?



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Constance
(stranger )
11/09/07 11:00 AM
Re: Gallery image not displaying in store or in li new [re: bluepennylady]  

Thank you for responding so quickly.

That does help. However, since I am now past the Lister screen and the listing is live, how would I get the image to display? I can't find anything that let's me do that. I've clicked update in aw and the Lister screen, of course, is no longer displayed.

Constance

Constance Williams
Keepsakes Now and Forever

bluepennylady
(Pooh-Bah)
11/09/07 11:13 AM
Re: Gallery image not displaying in store or in li new [re: Constance]  

Constance,

You are most welcome. I try not to leave folks hanging long. It is so frustrating when you need an answer and the heavens are silent

You will have to manually edit each listing live on eBay. That is the only way to add the Gallery image option after the auction is listed.

However, there is a "Bulk listing editor" on eBay which has the option for adding the Gallery image.

Go to My eBay and display your "Selling" listings.
There are checkboxes to the left of all the auction listings.
Check the checkbox for each Auction you want to add the Gallery to.
At the bottom of the page is a "Edit" button.
Click it.
The next page contains all the options available to you.
Gallery is about half way down.
The last option is "Edit in Bulk" Be sure to select "Edit in bulk"
The next page after the verify page has the options available for bulk.
Gallery again is about halfway down.
Click the Add gallery instead of "No change"
Complete the bulk edit by clicking the button at the bottom of the page.
It takes a minute or two for the task to complete.

Let me know if that helps or not.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Constance
(stranger )
11/09/07 11:46 AM
Re: Gallery image not displaying in store or in li new [re: bluepennylady]  

Thanks again for such wonderful detailed instructions.

Images still not showing. eBay shows in all the details of the listings that I have selected gallery for the two listings. I only did two to test to make sure they are what I wanted. Like how aw works. I have waited way tooooooo long to use aw.

The images are in the directory ebay/aw2k/. I can access the images if I type in the exact url to access the images and they display fine. So I am not sure why they are not displaying.

Constance

Constance Williams
Keepsakes Now and Forever

bluepennylady
(Pooh-Bah)
11/09/07 11:50 AM
Re: Gallery image not displaying in store or in li new [re: Constance]  

Constance,

Give me a minute to check for you.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

bluepennylady
(Pooh-Bah)
11/09/07 11:56 AM
Re: Gallery image not displaying in store or in li new [re: Constance]  

Constance,

I just edited two auctions adding the Gallery image. You have to give it a minute or two to show up.The two auctions I edited using the Bulk Editor now have gallery images showing And my account was charged so I knew they were inserted.

Let me know if your images do not start showing up in Gallery. Wait about 30 minutes or so and see. Let me know if they do not and I'll see what I can do.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Constance
(stranger )
11/09/07 12:32 PM
Re: Gallery image not displaying in store or in li new [re: bluepennylady]  

There must be something wrong with the first two items. I added a third item and that image displayed as a gallery and within the listing.

Maybe I should just remove the two and then relist them. However, I am not sure how to do that in aw.

Constance

Constance Williams
Keepsakes Now and Forever

bluepennylady
(Pooh-Bah)
11/09/07 12:36 PM
Re: Gallery image not displaying in store or in li new [re: Constance]  

Constance,

Before you end the listings, try editing those two listing in bulk one more time. Perhaps you did something incorrectly. Or it is totally possible there was a temporary glitch on eBay and the editing didn't go through.

Let me know


Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Constance
(stranger )
11/09/07 12:47 PM
Re: Gallery image not displaying in store or in li new [re: bluepennylady]  

I ended one of the listings to see how it would appear when I listed it again. I also deleted the image and added it again.

I did about 4 bulk edits so that poor system is probably saying please, please, stop that!

I am going to go ahead an end the other listing and list again like the other one.

Thanks again for all of your help. I sincerely appreciate your help. I like your ebay store.
Constance

Constance Williams
Keepsakes Now and Forever


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