mayapur (newbie)
04/25/08 04:58 PM
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Oh No!!!!
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None of my listings are loading on Ebay. They were fine last time i checked maybe a few days ago. Why won't my pages load any more and how can i fix it. Ebay suggested i reload the pictures...... What a job.... Any ideas
Mayapur
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bluepennylady (Pooh-Bah)
04/25/08 06:48 PM
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Hi,
Don't panic, We can get you fixed up.
What do you mean your pages won't load?? Do you mean your images are no longer uploading? Or did the images disappear from listings??
What is your user id on eBay? I will go take a peek.
Judy/blue
Visit my eBay store! http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
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mayapur (newbie)
04/25/08 11:48 PM
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The auctions lots have been up on Ebay for some time now. I looked at them 3 days ago and they were fine now the page doesn't load all of the pictures. Only the small pictures on our home shop page work but when you go into the individual listings the page doesn't load all the pics.
Our store is: http://stores.ebay.com.au/Nityangi-Clothing
Thanks for helping
Ebay just send me this message:
There was an issue generating the Gallery picture (displayed on Search results and My eBay pages) for one of the items you have listed.
Item Number: 140227847533 Title: CRAZY AGE BT jeans AU 17-18 XXL
The apparent cause of the issue was: We could not connect to the Web server name specified by: http://www.nityangi.com/ebay/aw2k/LotImg264.jpg
What to do?
Edited by mayapur on 04/26/08 02:07 AM (server time).
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bluepennylady (Pooh-Bah)
04/26/08 02:07 AM
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Hi,
Not to worry. It isn't hard to upload the images again. I'll be happy to help.
You ought to check with the web space provider too because there are no little "pizza boxes" in the corners of where the images are suppose to be. There could simply be a provider problem.
Before we re-upload the images, check your FTP account again. Go to "File | FTP Accounts" Click on your FTP account Click the FTP test and see if it is working correctly.
Let me know if the test works.
Judy/blue
Visit my eBay store! http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
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bluepennylady (Pooh-Bah)
04/26/08 02:42 AM
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HI,
I just checked an image on your web space. I pulled the image URL from the source code. There is an Apache server error message displayed in my browser. The message indicates you have exceeded your bandwidth limit.
You will need to contact your web space provider and increase your bandwidth. Some providers simply bill you for overage. Others will simply stop allowing anything from downloading when the limit is reached. It appears your provider is the later of the two.
What is your bandwidth limit??
Judy/blue
Visit my eBay store! http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
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bluepennylady (Pooh-Bah)
04/26/08 02:05 PM
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Hi,
I just stopped by to see if you needed help..
You got the bandwidth problem fixed!! Way to go!!
Judy/blue
Visit my eBay store! http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
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mayapur (newbie)
04/27/08 05:21 AM
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Thank you for being so onto it! My husband worked it out thank goodness. I can't thank you enough! I think AW2000 should employ you as a customer service rep :-) You help so many people. Thank you for helping me so much. I really appreciate it. Kindest regards Mayapur
Oh and All that info you gave me on end of sale. WOW terrific. It just got so much easier. Thank you Thank you Thank you!!
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bluepennylady (Pooh-Bah)
04/27/08 06:11 AM
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Hi,
Excellent! Hubbies are so good at fixing stuff!!
I am glad I could help. That is such a bad feeling to have your auction images not show up You are just so welcome
That is good news about the end of sale. Once you get the hang of it,,, it runs like a top. My staff really likes the Invoicing part of Aw2K. Keeps us all organized. Or as organized as we can get
Happy selling!!!!!!
Judy/blue
Visit my eBay store! http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
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mayapur (newbie)
04/27/08 06:25 AM
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Thanks for your reply.
It sure was a worry for me :-)
Was just wondering is it possible to customize the invoice so that the reference ID is not included. I was using it in the wrong way on all of my inventory items and don't want the buyer to see it. I quite like how i have used it as it is handy in the reports section.
Any ideas?
Thanks Mayapur
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bluepennylady (Pooh-Bah)
04/27/08 06:35 AM
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Hi,
You bet. The reports can be customized in any number of ways. Which INvoice report are you using? I'll take a look at it this afternoon and tell you how to customize it. Once you learn how to customize reports, you will be making up reports for all kinds of stuff.
Judy/blue
Visit my eBay store! http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
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