Oh well. Just happened to me again. This time when I clicked on "Post" I lost everything and it went back to the same text as the inventory item I copied it from.

And i was thinking "Boy I had better click "Post" so I don't lose what I just typed", not knowing that would cause the exact thing I was trying to avoid.

Looks like I will still have to save everything I type in another ap because of this bug unless some one another idea.


My eBay Store

HI

I will have to say, we do not lose data like this. And there are five of us entering in descriptions, images and editing auction lots all day long 5 days a week.

How long has it been since you rebuilt your database?



Judy/blue

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I rebuilt a couple weeks ago.

It has been happening for a year at least.

Jim



My eBay Store

Jim,

I am so sorry. That is frustrating... Let me think about this for a bit... We use to lose data from the description field but it ended up being user related. How we saved (posted) changes.

So you are telling me, you were typing merrily along and clicked the Post change button which is the checkmark not the "x" and it disappeared? Are you sure you didn't click the x accidentally.

Have you tried using the Refresh tool instead./?




Judy/blue

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Judy,

You know I might wonder if I had clicked x accidentally if it had not been doing this same thing even before I knew that "Post" was up on the menu. It would do this when I tied to go to another screen. Besides I am 99% sure I clicked post.

It has happened many times over the last year or more. Numerous times I didn't even notice that it changed everything back and ended up listing an item with a totally inappropriate description.

It does this (converts back to the old text) or gives me html gibberish of the previous description.

Wish I know how to avoid this somehow.


My eBay Store

Edited by SensualWorld on 06/03/09 04:38 PM (server time).

Jim,

I will work on it and see what I can come up with.

I know it is happening to you. That I don't doubt. And there has to be a reason.

You are not pasting in information from a website or Word correct?? You are manually typing in text into the description field??


Judy/blue

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Judy

I posted a string of 5 words I got from a website in this particular description. The rest was me typing both before and after the paste.

Jim


My eBay Store

Jim,

So it is not normal for you to copy/paste text from a website into the description field, correct?

Do you paste in text from Word??

I am looking for what could be causing the weird HTMl characters.... Word as well as website text can both cause that issue.

Judy/blue

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Judy,

When it gives me the html, it is html from the inventory item I copied it from on AW2000. So the html is from something old that is already in AW not from something new that I typed in or pasted from a web site etc.

Jim


My eBay Store

JIm,

Okay, I am a bit confused. Why is there HTML in the Inventory Item description field?

What do you mean you copied it from on AW2000? I am sorry but I am not tracking with you.

Judy/blue

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