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grandjac
(newbie)
09/25/08 05:18 PM
Re: new computer new [re: bluepennylady]  

US dollars - I've always listed in US dollars and never had a problem. I just can't see what I'm doing differently. I've been on eBay since long before there was a Canadian site and, incidentally, before there was an AW2K to make our life easier!

By the way, in Canada we have three different tax profiles and they're all different percentages. I'm finding that each of my tax profiles is only charging tax on the shipping - NOT on the total purchase plus shipping.



bluepennylady
(Pooh-Bah)
09/25/08 05:21 PM
Re: new computer new [re: grandjac]  

HI,

You will need to go into My eBAy preferences and configure it to charge sales tax on shipping too. I had the same problem... Kansas we have to charge sales tax on shipping too.

I figured as much (in terms of USD) Worth asking though.

Well, you might run a backup and rebuild the database. That might put things back into order from the moving everything around.

I'll check back in later. Heading out for dinner. Is my hubby's birthday and my daughter in law



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

grandjac
(newbie)
09/25/08 05:37 PM
Re: new computer new [re: bluepennylady]  

Would my computer crashing change my eBay preferences? I set them years ago and update them every time the tax rate changes - for all the good it does!

I just emailed Thom and explained the problem - I'll post his response when I get it in hopes it will help someone else.

Happy Birthday to your DH and DIL, I'm off right now too, for dinner with friends and then a stamp club meeting. Enough of problems for one evening!!!

Thanks for all your suggestions Judy, Glenda/duujogl & muminlaw


Edited by grandjac on 09/25/08 05:38 PM (server time).



bluepennylady
(Pooh-Bah)
09/25/08 07:23 PM
Re: new computer new [re: grandjac]  

Glenda

No the computer crashing would not change them. However, I discovered my preferences were changed and I had not touched them. It has happened twice. Once is very recent. That is the only reason I mentioned it.

I am a bit baffled... Maybe it will hit me in the middle of the night what is going on with the tax profiles

Yes please do let us all know..

Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

grandjac
(newbie)
09/29/08 04:30 PM
Re: new computer new [re: bluepennylady]  

Turned out that the problem started when the auctions were entered onto eBay manually using SIY, there was no indication the items were taxable. Therefore, when I imported them to AW2K, even though I checked the boxes for taxable and buyer taxable, the program only charged tax on the S&H and Insurance.

On the invoice window when matching the email notifications to the generated invoices, under the "invoice items" heading in the invoice window, there's a column with a checkbox for item taxable. I put a tick in each of those, and problem solved. Thanks again Thom!!!

Glenda




bluepennylady
(Carpal Tunnel)
09/29/08 04:37 PM
Re: new computer new [re: grandjac]  

Glenda,

Excellent news! Thanks for sharing.....

He is good, isn't he Thom can bail us out of some of the hairiest issues.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com


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