Just had to buy a new computer and reload and consequently reconfigure AW2K. I'm having a problem with sales taxes - the basic tax country-wide in Canada is 5%, charged on the purchase price plus shipping and insurance. I can't seem to get the program to add the 5% to the purchase price - it shows up as just tax on the shipping.

I'm sure it's something basic that I'm entering wrong but I sure can't figure out what it is. I've been using the program for 7 years, but my last computer crashed and lost all my settings! Thanks for any help, Glenda

Glenda,

bummer about the computer crashing.. I know how you feel. My shipping computer literally blew up last week. that is the worse feeling in the world.

Something you might want to consider, is burning a DVD of the entire AW2000 folder ever so often. then if something happens to your computer, you copy the AW2000 folder from the DVD to the C drive, and restore you last backup file. You are good to go complete with all settings.

But now that doesn't get you up and going now,,,

You configure the Sales tax in the "Tax Profiles" You will find that by going to "File | Tax Profiles"... on the menu. You build a tax profile however you want it.

Then when someone buys something, I am sure you remember to check the "Taxable" checkboxes on the Invoice.

Does that help?



Judy/blue

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"You configure the Sales tax in the "Tax Profiles" You will find that by going to "File | Tax Profiles"... on the menu. You build a tax profile however you want it."

Thanks Judy, that's what I did, but for some reason, instead of 5% tax, it's calculating it at 0.5%. I tried changing it to 5.0% but it still does it at 0.5%! Weird!!

And good advice about burning a DVD of the folder - I'll make a point of doing that as soon as I get it running right!

Hi,

Hummm,, you are not configuring it correctly. I just set up a 5% tax profile in my AW2K and it works properly.

So let's try everything from the beginning.

Add a new tax profile. In the first tax rate area, enter in 5.0. The field should go from 5.0% to simply 5 when you click out of it. Is that what it does??


Judy/blue

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Yes, that's what I'm doing, and that's what the field does when I click out of it. Then when I click the taxable and the buyer taxable buttons on the invoice, it calculates it at .5% (eg: on a $20 total sale it adds .10 tax instead of $1.00). I guess I might have to email Thom - I haven't bothered him for years, so it's probably time I did LOL!

Hi,

Have you tried creating a totally new Tax Profile using a different tax rate to see if that works correctly. Like using 5.5% and see if that calculates right.


Judy/blue

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Just tried a test profile at 5.5% and now I see what it's doing - it's only calculating the tax on the shipping - not on the basic purchase price. I'm beginning to feel like Alice down the rabbit hole - curiouser & curiouser!!

Edited by grandjac on 09/25/08 04:54 PM (server time).

Hi,

ahh,,if you only need tax on the item price, be sure to uncheck those options at the bottom of the Tax profile. Double check that and see..



Judy/blue

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I tried that first off and it didn't charge any tax at all. And no, I need tax charged on the price plus shipping (and insurance if the sale warrants it).

Off topic, but if the US Govt. ever tries to bring in a GST or VAT style tax, fight it tooth and nail! It's such a pain....

HI,

I wonder, I just wonder.. Are the item prices stored in AW2K in Canadian dollars or USD???



Judy/blue

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