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bluepennylady
(Pooh-Bah)
08/15/08 07:14 PM
Re: Shipping Discounts stopped working new [re: Tradeguy]  

Hi,

well another new and improved update from eBay tech.. The first level techs has managed to get it through to the eBay engineers the discount issue is rather urgent..

At last word, the issue had been bumped up to a priority level and the fix is expected to be released middle of next week..

SOooooo, I guess we are all going to have to continue to edit all newly listed Auctions until the "Apply discount rule" is corrected on eBay's side of the world...

At least we know that they know and are working on it.

Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

bluepennylady
(Pooh-Bah)
08/22/08 09:03 AM
Re: Shipping Discounts stopped working new [re: Tradeguy]  

Hi,

I just received an email from eBay tech support.. The fix is being rolled out as we speak for the combined shipping discount bug... It is suppose to be completed by the End of the Day today.. However, it could be the weekend before we see the fix throughout the entire site in all Auction formats..

So keep watching your newly listed Auctions.. And after the weekend, if the discounts are still not being applied when listing., Please let me know so I can get back with the techs again-- while I still have a human ear who will listen



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Tradeguy
(enthusiast)
08/22/08 04:41 PM
Re: Shipping Discounts stopped working new [re: bluepennylady]  

Thanks Judy! I'll let you know if I see any change.



Tradeguy
(enthusiast)
08/24/08 05:03 AM
Re: Shipping Discounts stopped working new [re: bluepennylady]  

API error still occurring - and I just had the old "discount change on the fly" occur to 2 of my store items.

What's interesting is that both of these items have been previously sold over the last 30 days to multiple buyers, in multiple quantity combined purchases, and up until the purchases today, the discount was working. But as of this morning, these 2 items no longer show as having the discount applied.

I had to kill those 2 items and re-list, and then re-edit them.

Is ebay trying to get everyone to just offer free shipping?



bluepennylady
(Pooh-Bah)
08/24/08 01:38 PM
Re: Shipping Discounts stopped working new [re: Tradeguy]  

Rich,

I am so glad you said something. I thought I was losing my mind.. Same thing happened to me,, meaning the discount rule changed midstream.. When originally listed, the listing had the discount applied. Then later the discount disappeared...

eBay is rewarding Free Shipping much more that is for sure.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

bluepennylady
(Pooh-Bah)
08/25/08 10:30 AM
Re: Shipping Discounts stopped working new [re: Tradeguy]  

Rich,

I have heard from eBay technicians this morning concerning the API applyshippingdiscount issue... The fix is not yet rolled out. There is a problem with it....

Currently the next projected "fix" date is the End of Day on 8/26/08.

They promised to keep me posted.. I can say this ---. the technician has been very proactive and responsive attempting to resolve the issue.. I really wish they would post the issue on the system board though as the issue does affect combined shipping discounts as well as the buyer's ability to group purchases together for a single payment...



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

bluepennylady
(Pooh-Bah)
08/27/08 09:43 AM
Re: Shipping Discounts stopped working new [re: Tradeguy]  

Good Day all!

The Shipping discount not being applied wihen listing issue has been resolved! YEAH!! Check it out... All my Auctions I listed yesterday and last night are working good as new!

Yipee! no more editing.

If you experience any difficulty or see the discount not applied to your Auction listings after today, please let me know...



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Tradeguy
(enthusiast)
08/27/08 04:58 PM
Re: Shipping Discounts stopped working new [re: bluepennylady]  

Woo Hoo!!!

I just listed store items and fixed price auctions - it worked!

Bluepennny - Thank you so much for getting on Ebay for us!



bluepennylady
(Pooh-Bah)
08/28/08 04:39 AM
Re: Shipping Discounts stopped working new [re: Tradeguy]  

H,

That's what I did when it worked.... YaHoooo!!!

I am so glad it the issue is resolved. It was getting kinda of old revising every single listing, wasn't it..

I'm just glad there was someone who would listen.. That doesn't always happen...



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

substance292
(member)
11/23/08 04:30 PM
Re: Shipping Discounts stopped working new [re: bluepennylady]  

Hi Judy,
A while ago I was here on the forum posting that the combined shipping wasn't working in my listings. I've been editing all my listings, and yes, I still have to re-insert the background img tag because eBay removes it every time I edit. If I'm able to use the edit checkbox that works good, but if I have a listing with multiple items and one was purchased I have to manually edit the listing.

Anyway, I'm here because I just can't stand it anymore. I am setting my shipping options, $2.50 1st Item and zero for additional, and checking the box "apply shipping discounts". And it is not working. Hasn't worked since I was here before. I have to edit EVERY listing I make with AW2K.

Please help *wimper wimper*





Cher

"The only time we learn is when we are in the fire." JM


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