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substance292
(member)
11/25/08 05:42 PM
Re: Shipping Discounts stopped working new [re: bluepennylady]  

Judy,

It is set to 30 days. I double checked that when I changed the flat rate rule this last time.



Cher

"The only time we learn is when we are in the fire." JM

bluepennylady
(Carpal Tunnel)
11/25/08 05:42 PM
Re: Shipping Discounts stopped working new [re: substance292]  

Cher,

Goodness which part of "I set the days to 30 days" didn't I understand I am so sorry!

I'll do some more digging and let you know what I find.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

substance292
(member)
11/25/08 06:00 PM
Re: Shipping Discounts stopped working new [re: bluepennylady]  

Judy,

LOL, don't be hard on yourself, I only sent you a mountain of stuff to look at!



Cher

"The only time we learn is when we are in the fire." JM

bluepennylady
(Carpal Tunnel)
11/25/08 06:12 PM
Re: Shipping Discounts stopped working new [re: substance292]  

Cher,

Well one would think I could read though! Holy cow... 30 days was a big as life in your post

Try one more thing, and I know you do not want your shipping option this way, since you are editing the listings, let's see if this works.

Go back into your Flat Rate Shipping rule and change the additional item ships for $0.00 t0 $1.00. Then list one auction using the same setting on just that one auction. Addit'l item ships $1.00 and see if the combined shipping displays on the auction lot.

If you will look at the shipping box on that last listing, the message to buyers "This seller offer combined shipping" or Each additional item ships for "Free" from this seller" did not appear.

All my listings have that message displayed. So I am wondering if the field value set to $0.00 is problematic.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

bluepennylady
(Carpal Tunnel)
11/25/08 06:50 PM
Re: Shipping Discounts stopped working new [re: substance292]  

Cher,

Let me be sure I am not misunderstanding.. You listed this Auction id 190268809406 and then edited it and checked "Apply shipping discount" in the Revise your item form. So now it displays "Save on shipping, buy additional items from this seller's listings"

Auction id number 190269392556 is what you just listed yesterday and it has not yet been edited, correct? But the shipping displays, "Free shipping for each additional eligible item you buy from stylebycher!" Yet when you go into Revise your Item, "Apply shipping discount" is not checked on this particular listing?



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

substance292
(member)
11/25/08 07:54 PM
Re: Shipping Discounts stopped working new [re: bluepennylady]  

I will try that and let you know the outcome.

Just a question though, if you offer free shipping on additional items, and you have your flat rate shipping rule set to $0.00, then why wouldn't that work for me?



Cher

"The only time we learn is when we are in the fire." JM

bluepennylady
(Carpal Tunnel)
11/25/08 08:02 PM
Re: Shipping Discounts stopped working new [re: substance292]  

Cher,

I really don't know. We know the "Apply shipping discount" is being uploaded to eBay. So something on eBay in the settings is causing the setting to be unchecked. I am just changing preference settings around to find what that might be.

My Flat rate rule is to charge the highest price and $1.00 for each additional item. However, in AW2K, I can set the Shipping service to Free Shipping and $0.00 for each additional item shipped and the "Apply shipping discount" is checked. The message inside the Shipping terms on eBay displays additional items ship for only $1.00 on eligible items purchased from bluepennylady

When the buyer goes through checkout, they will just pay for the item and not an $1.00 for each additional item. The setting in AW2K overrides my preference settings which is the way it is designed to work.

So I am wondering if the $0.00 value in your preferences is a factor. It might not be at all.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

substance292
(member)
11/25/08 08:05 PM
Re: Shipping Discounts stopped working new [re: bluepennylady]  

Ok, that is done. The current listings now say additional items are $1.00. Here is the new listing:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MESELX:IT&item=190269620690

No combined shipping message on this one.



Cher

"The only time we learn is when we are in the fire." JM

substance292
(member)
11/25/08 08:37 PM
Re: Shipping Discounts stopped working new [re: bluepennylady]  

Judy,

Here is an update, I'm on the phone with eBay as we post here. Since you've been working with me on this I've been keeping a close eye on my listings, making sure the shipping discount box is checked. Today there were several that I know I changed yesterday that again today had that box unchecked. I figured that I had just screwed up an not clicked submit. So I fixed them. Then I fixed that new one that I listed for you last night, the green pearls. I checked the listing to make sure it showed the message. Later, I looked at the listing and that shipping discount message was gone, so I edited it again, and the box had become unchecked. This time I know that I had fixed it before.

So, are you ready for this, eBay says that several users have reported this same issue, of the shipping rule box becoming unchecked all by itself. I am now on a list to have that bug fixed. So they say.

I am so sorry that I've put you through this when it wasn't AW2K in the first place! You have been so kind to help me so much. I hope you are not mad at me :(



Cher

"The only time we learn is when we are in the fire." JM

substance292
(member)
11/25/08 08:39 PM
Re: Shipping Discounts stopped working new [re: bluepennylady]  

Actually, I fixed auction listing 190269392556 earlier today.



Cher

"The only time we learn is when we are in the fire." JM


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