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Same_Old_Sue
(stranger )
10/28/19 02:21 PM
html code versus plain text [re: ]  

I haven't submitted any ebay listings for a couple years (been busy with something else). Now I'm back.

The built-in email client for AW2k strips off graphics and formatting from incoming email messages as a way to protect the program from security risks.

For many years, I got messages from ebay as well as copies of messages to bidders in plain text, no problem. Now, I'm getting everything in raw html.

In spite of my Communication Preferences being set for text, I still get all ebay emails in html.

Any ideas?

Thanks,


Sue
[mostly gave up on eBay]
SecretWorkshop on Etsy

flpackrats
(stranger)
10/29/19 10:30 AM
Re: html code versus plain text new [re: Same_Old_Sue]  

I've been really annoyed by the same problem. I don't have any ideas for a fix, but I share your annoyance. I keep my regular email open after a download to AW2K, so I can read the emails. I've checked & rechecked on eBay and while they say you have a choice, it doesn't appear that you do. If anybody has an answer, I'd love to hear it.



Sheila
flpackrats on eBay

Check out my eCrater Stores:
http://SheilaDeesSewVintage.ecrater.com/ For Vintage, Retro, and OOP sewing patterns, craft booklet and craft magazines
http://SheilaDeesPostcards.ecrater.com/ For Vintage Postcards
http://SheilaDeesBooks.ecrater.com/ For Used Books
http://SheilaDeesTreasureFinds.ecrater.com/ For all the other things I like to sell.



Same_Old_Sue
(newbie)
10/29/19 12:39 PM
Re: html code versus plain text new [re: flpackrats]  

Thanks for sharing your plight; nice to know I'm not the only one troubled by this.

I will contact Thom and see if he has a solution to suggest.

As I recall (and I still have some old email messages in my AW folders), in recent years I was indeed able to receive messages from ebay, as well as from Etsy, in plain text.

Sue
[mostly gave up on eBay]
SecretWorkshop on Etsy

Same_Old_Sue
(newbie)
10/30/19 04:25 PM
Re: html code versus plain text new [re: flpackrats]  

Thom Withgott replied:

"If ebay is sending HTML emails when your account preferences are to receive them as text-only, that is an ebay issue."

I called ebay support. Got some nice folks -- clueless, but nice -- in India; spoke to a supervisor, too. No one seemed to understand what third-party software was, how an email client could be included in a database program, or why I was receiving html-formatted email when my Preferences were set for text-only. His only suggestion was to reset it for HTML, click Save, then re-reset it to text-only and Save again. Didn't help.

So that's that, I guess.

Sue
[mostly gave up on eBay]
SecretWorkshop on Etsy

flpackrats
(stranger)
11/01/19 08:15 AM
Re: html code versus plain text new [re: Same_Old_Sue]  

Thanks for the update. I use AW2K for all my sale locations. Sometime back Amazon announced they would no longer send any emails in text, so going forward those email have had the same problem as ebay emails.

My favorite site, eCRATER, still sends emails in text only which is another reason they remain my favorite site.



Sheila
flpackrats on eBay




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