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nipper99
(stranger )
01/10/08 01:48 PM
Email Template to Email  

New to Auction Wizard and I have spent a considerable time trying to figure out how you incorporate an email template into the e-mail. Can someone please explain how you take a Auction lot email template (not invoiced) and use it to e-mail someone. Thank you in advance.



bluepennylady
(Pooh-Bah)
01/10/08 01:57 PM
Re: Email Template to Email new [re: nipper99]  

Hi,

Welcome! It is a pleasure to meet you and have you join us!

No worries, Let me see if I can shed some light on the email templates for you.

I am presuming you have already created an Auction lot email template by going to
"Tools | Email Template Manager".....When the template manager opens, you selected "New" from the buttons along the bottom,
Then chose "Auction lot" from the two choices?

To reply to an email inquiry using an Auction lot email template, just open the email in the Email Reader. Along the tool bar are three icons. Envelopes with red arrows on top of them. They are usually located right under the "Tools" on the menu.

Placing your mouse over the center icon, will display "Reply using template"
Click that icon and the drop down list displays all the email templates. You can select the Auction lot email template you have created and type in any additional information you like.

just a side note, there are no Auction lot email templates by default in AW2000. Only Invoice email templates. You can create those as Auction lot email templates are very specific to each user.

Does that help?

Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

nipper99
(stranger )
01/10/08 02:50 PM
Re: Email Template to Email new [re: bluepennylady]  

Thanks for the info on replying to a received email. What about if you want to send an email to someone in your address book using a template. How do you do that? For example if your are letting a consignor know that you have just listed an item how do you email them? Thank you in advance.



bluepennylady
(Pooh-Bah)
01/10/08 02:58 PM
Re: Email Template to Email new [re: nipper99]  

Hi,

As long as the email address in entered into the Address book, then you can simply click on the Address book icon along the tool bar. When the address book opens, select the email address you want to send an email to..

After selecting the email address, click "To" located on the left top. That will open up a blank message which you can type whatever message you want to in it.

does that help?



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com


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