substance292 (member)
12/11/09 01:54 AM
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New Update Error Message
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Ok, so I just downloaded the new update that was available on 11/20. For some reason the notice for this went to my old email address instead of the new one. Anyway I decided to download and install today. Everything seemed to go ok until I tried to start the program again right after updating. I get these two error messages:
exception EDBEngineError in module AW2000.exe at 000A6872 Table does not exist. File or directory does not exist. File: C:\AW2000\Database\CustItemSpec.db.
When I close that window by clicking "OK" is see this one:
MutexTable: Cannot perform this operation on a closed dataset.
Closed that by clicking "OK", then tried again and got the same messages. Yeah, I know, why go there again, but I couldn't help it :P
I have backed up all the data so I'm not panicking YET :D Please help?
Thanks,
Cher
"The only time we learn is when we are in the fire." JM
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substance292 (member)
12/11/09 04:52 AM
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Ok, just an update on this, I decided to restore the database so I can use it as it was, but I'm still getting the same error.
Cher
"The only time we learn is when we are in the fire." JM
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bluepennylady (Carpal Tunnel)
12/11/09 05:06 AM
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Cher,
Email tech support. I know how to fix it but I do not have the files that are needed here with me. I am so sorry.
Don't panic though. It is not hard to get fixed. Be sure that you tell Thom that you updated the program and then restored back to the original version so he will know which files you need.
Judy Oglesby Judy/blue bluepennylady
Visit my eBay store! http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
Visit me at Bonanzle! http://www.bonanzle.com/bluepennylady
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substance292 (member)
12/11/09 05:49 AM
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Thanks Judy! I decided to try updating again but had to download the manual update and that worked great! It's all going again.
Merry Christmas! Cher
Cher
"The only time we learn is when we are in the fire." JM
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bluepennylady (Carpal Tunnel)
12/11/09 07:20 AM
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Cher,
Excellent...
That will work. You will find the new Item specific update works very well.
Judy Oglesby Judy/blue bluepennylady
Visit my eBay store! http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
Visit me at Bonanzle! http://www.bonanzle.com/bluepennylady
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