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udderlygoodstuff
(stranger)
05/12/08 11:03 AM
Info changing when profile changes  

This has only started happening since the last program update. Now when I change the profile say from store to auction profile 1 - it changes all my shipping/item specific stuff! This didn't used to happen!
Can you check on fixing that little bug? Would sure save me a lot of time if it just stayed the same.



bluepennylady
(Pooh-Bah)
05/12/08 04:27 PM
Re: Info changing when profile changes new [re: udderlygoodstuff]  

Hi,

There haven't been any program changes in that area at all.

I know things like this can be really frustrating. So let's see if we can get you fixed up.

What are the Shipping options and Item specifics changing to? The Auction profile defaults... The values on the related Inventory Item?



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

udderlygoodstuff
(stranger)
05/12/08 04:30 PM
Re: Info changing when profile changes new [re: bluepennylady]  

Yes there was - the option to add a different handling fee in International seperate from domestic mail was part of that upgrade, this was a few weeks ago maybe even a longer, I've just been living with this and getting very frustrated.
It started when that update took place.



udderlygoodstuff
(stranger)
05/12/08 04:30 PM
Re: Info changing when profile changes new [re: bluepennylady]  

ps... they are being wiped out - meaning I lose all the information I previously entered for the item.



bluepennylady
(Pooh-Bah)
05/12/08 06:39 PM
Re: Info changing when profile changes new [re: udderlygoodstuff]  

Hi,

I should have been clearer. There has not been any changes in the manner Shipping options and Item specifics are stored or retrieved. The addition of International Insurance and Handling charges did not affect that part. It was just an addition.

In order to keep the shipping options from changing, just go to the related Inventory Item and complete the field values appropriately. When you change profiles, the shipping options will not change or be removed.

You can also change multiple auction lots in the Grid view by highlighting the records you want to change the shipping options, right click and select, "Change shipping optios for profile xx"

does that help?

Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

bluepennylady
(Pooh-Bah)
05/13/08 10:18 AM
Re: Info changing when profile changes new [re: udderlygoodstuff]  

HI,

Are the shipping options and ITem specifics field values being replaced with the new Auction profile defaults? Or are the fields just going completly blank?



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com


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