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mouse
(journeyman)
08/30/07 07:08 AM
Re: status of auctions new [re: bluepennylady]  

I did check all the auction ID #'s & they're all in the database.



bluepennylady
(veteran)
08/30/07 07:09 AM
Re: status of auctions new [re: mouse]  

Mickey,

that was my next question. check the Auction profile field and tell me what Auction profile is selected.

So you must have deleted Auction profiles?

No worries. In the drop down menu in the auction profile field, select an appropriate Auction profile, then update. i.e. if these auctions are regular auction style, then select a profile that is regular auction and not an eBay store profile.

The Listing template field won't matter a bit for updating. That only affects Listing.

After you update, you can generate Invoices.

Let me know if that fixes the problem



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady

mouse
(journeyman)
08/30/07 07:35 AM
Re: status of auctions new [re: bluepennylady]  

I took each one offline to put in the auction profile, then I put each one back to "online". I updated & still get the message "no invoices to generate" So then I put the as "sold not shipped" & tried again. I still get the message "no invoices to generate".

Mickey



bluepennylady
(veteran)
08/30/07 08:04 AM
Re: status of auctions new [re: mouse]  

Mickey,

Did you try manually updating just one of the Auction lots after you re-selected an Auction profile instead of using "Auction Site | Update all lots"?

For this one Auction lot that you are updating manually and individually, be sure the Listing template field is contains a Listing template selection in it.

See if buyer information is stored on the Auction lot and if an Invoice will generate.







Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady

mouse
(journeyman)
08/30/07 08:21 AM
Re: status of auctions new [re: bluepennylady]  

I tried all auctions, individually, to update. None would. 3 of the auctions show the buyers ID. Does it matter what the status is at?
I double checked & all of these had the auction profile & listing template filled in.
What a mystery this is! Kansas isn't that far away, is it? I wish I could take some lessons personally from you! I would have quit by now if you weren't helping me!
Mickey



bluepennylady
(veteran)
08/30/07 08:28 AM
Re: status of auctions new [re: mouse]  

Mickey,

Nope Kansas isn't far away. Hang in there. I know how frustrating a problem can be. Been there done that. But we will get this fixed. The problem is related to the missing Auction profile problem. I emailed tech support for assistance. That is if you and I can't get it figured out And I am tenacious by nature. I love a challenge!!

That is great that buyer information stored. Yes it matters what the Auction lot Status is. Is the Auction lot "Online" or is the Status "Sold not Shipped"

And I am online right now so I see every post you make as soon as it is made. I can respond quick as a wink





Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady

mouse
(journeyman)
08/30/07 08:31 AM
Re: status of auctions new [re: bluepennylady]  

I changed them manually to "sold not shipped". Now I changed one to "online" & it let me update manually! I'll try that with the others & see if I can get them to generate the invoices!



mouse
(journeyman)
08/30/07 08:40 AM
Re: status of auctions new [re: bluepennylady]  

I can't generate invoices. Well, it says there are none to generate. The status changed though, to sold not shipped.
When I go to the tab Invoices, these auctions say "buyer not contacted". They have invoice #'s & buyers user ID. Should I just change them manually?
Mickey



bluepennylady
(veteran)
08/30/07 08:45 AM
Re: status of auctions new [re: mouse]  

Mickey,

Now let me see if I am following you. When you go to the Invoices window/tab, there are Invoices generated for each buyer and Auction lot? Meaning all five Auction lots have Invoices generated for them?



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady

bluepennylady
(veteran)
08/30/07 08:59 AM
Re: status of auctions new [re: mouse]  

Mickey,

don't change the INvoice status manually from "Buyer Not Contacted" Use AW2000 as it is designed and the Status will change on its own to the appropriate Status depending on where you are in the process.

Have the buyer's paid for their Auctions?



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady


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