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Two_Knight
(stranger )
11/28/06 04:10 PM
Error  

Just tried to upload a bunch of auctions, I have previously uploaded single auction no problem. The PIC seem to upload to ftp server ok and i checked and they are on the server. The problem is a screen saying "Status: Connected" then after awhile "Socket Readln" error. I checked and the status of the auction remained "Query for Auction" Anybody have this problem
Thanks
Bob



Tradeguy
(enthusiast)
11/28/06 05:33 PM
Re: Error new [re: Two_Knight]  

Under your FTP account options, select Advanced Settings. Try checking the "WinInet API" setting. I use Mode 2 - try that.



Two_Knight
(stranger )
11/28/06 07:11 PM
Re: Error new [re: Tradeguy]  

Setup was aready set as you describe
Thanks



bluepennylady
(addict)
11/28/06 07:20 PM
Re: Error new [re: Two_Knight]  

Bob,

Are you talking about the Listing Wizard is giving you a Socket error when uploading the images? Or the Listing Wizard has successfully uploaded images and the Lister is giving you a Socket error after you push the "List All lots" button?

Judy/blue



Two_Knight
(stranger )
11/29/06 04:27 AM
Re: Error new [re: bluepennylady]  

Hi Judy
When I Upload PIC to server I get the error. Pictures are on server, but auction status does not change to "on line" I went back and resummit with out PIC a single auction at a time and everything worked fine. Very strange

Bob



bluepennylady
(addict)
11/29/06 05:29 AM
Re: Error new [re: Two_Knight]  

Bob,

An Auction Status will not change to Online until after the listing process. Image upload is the first step in the listing process. At the conclusion of the Image uploading, the Lister will open, you hit "List all lots". As the Lister submits auctions successfully, the Auction lot status will change to Online.

So you are saying you are now having to submit Auction lots one at a time? You have been listing without this problem, haven't you?

Judy/blue



Two_Knight
(stranger )
11/29/06 05:43 AM
Re: Error new [re: bluepennylady]  

Hi Judy
Maybe I didn't explain it correct. It never gets to the point "At the conclusion of the Image uploading, the Lister will open, you hit "List all lots". As the Lister submits auctions successfully, the Auction lot status will change to Online. " I get the error it seems when the Pictures are uploaded and before the the lister submits the auction, If this makes any sense
Bob




bluepennylady
(addict)
11/29/06 05:45 AM
Re: Error new [re: Two_Knight]  

Bob,

So this is the first time you have submitted auctions?

I am trying to determine if this is a new problem. Or if you have not submitted auctions yet which could mean a setting is incorrect.

Judy/blue



Two_Knight
(stranger )
11/29/06 06:48 AM
Re: Error new [re: bluepennylady]  

Hi Judy
This is the first time I summitted auction in bulk using AW2K. I had no problems with single auctions in AW2K. That the way I got around this problem.
Bob



bluepennylady
(addict)
11/29/06 06:50 AM
Re: Error new [re: Two_Knight]  

Bob,

Okay, That helps a great deal. Are you using "List All Lots" or are you using "List Lot" on the Lister to submit Auctions?

Judy/blue



Two_Knight
(stranger )
11/29/06 07:23 AM
Re: Error new [re: bluepennylady]  

Hi Judy
To be truthful I don't remember the sequence. Does it make a difference. I also submitted a FTP log file to Tom
Bob



bluepennylady
(addict)
11/29/06 08:03 AM
Re: Error new [re: Two_Knight]  

Bob,

Be sure your Internet security, Windows Firewall and Anti virus programs allow AW2K to communicate with the Internet. AW2K must have all permissions.

Yes it makes a difference. If you are using "List Lot' that option only lists each lot one at a time. And you must physically push the "Next Lot" the "List Lot" button.

You have tested your FTP settings in the Auction profiles to be sure they are configured correctly?? If not, go to File | FTP accounts and choose Test FTP settings" IF the test is successful, then that is configured correctly.

Go to Auction Site | Queue lot for listing. And Queue an Auction lot for listing. The dialog box that appears has 2 options. One is "List Now" There other options is "Queue for listing on xxx x(date). Check mark that option and the date should be today's date. Click "OK."

Next go back to Auction Site | List Queued Lots.
A dialog box opens containing all Queued Auction lots for all Configured Auction Profiles. At this point you can select which Auction profile you wish to list for by unchecking any Auction Profile you do not want to list.
Click OK.

The next box that appears is the 'Listing Wizard" Leave the Upload images to FTP" checked and click "List Lots" Allow AW2K to upload your images.

At the conclusion of uploading images, the Lister will open. Be sure you have carefully completed all of the fields on each tab along the right hand side. Basic, Additional, etc. Including your Paypal payment email address if you accept Paypal. "Save options" in the lower right hand corner.

Now here is where the "List all lots" button comes into play. Along the lower left hand bottom of the Lister, are several options. Select the "List All Lots" option. And allow Aw2K to list all your Queued Auction lots. AT the conclusion of the listing process, the "finish" button will become active, Click "Finish" and you are good to do.

Let me know if this works or not.

Judy/blue



Starsong9
(stranger )
12/04/06 08:25 AM
Re: Error new [re: Two_Knight]  

Two Knights, I'm having the exact same problem as you describe. I ran all the checks, etc. I even have tried deleting old image files incase my on line folder was too full. I post multiple auctions all the time, so the method is not something new to me. I sent a note to Thom this morning, I'm sure he'll resolve this for us shortly. Thank you for posting that you were having FTP problems... it's nice to know I'm not only one having aproblem.



bluepennylady
(addict)
12/04/06 09:50 AM
Re: Error new [re: Starsong9]  

HI,

Increase your FTP account Timeout Settings. Go to File | FTP account | Advanced settings. ON the FTP account, increase the time out to 120. See if that helps.

Judy/blue



Anonymous
(Unregistered)
12/04/06 01:53 PM
Re: Error new [re: bluepennylady]  

No, that didn't solve the problem either. Sigh! I have sent Thom my FTPlog file and hopefully he will fiqure it out shortly.



Starsong9
(stranger )
12/04/06 02:00 PM
Re: Error new [re: Anonymous]  

Strangely enough I can post the auctions one at a time... which tells me something is definately wrong. Thanks for letting me know you were still able to post one at a time, Bob, I'm so used to posting multiple auctions I never thought of trying that.



bluepennylady
(addict)
12/04/06 02:17 PM
Re: Error new [re: Starsong9]  

Hi,

I am sorry increasing the FTP settings did not work.

Sending Thom the FTP logfile is definitely the thing to do. You might let everyone know what the problem is and how to resolve it just in case someone else runs into the same problem.

Judy/blue



Starsong9
(stranger )
12/04/06 03:10 PM
Re: Error new [re: Two_Knight]  

In my particular case, it turns out the problem was an earlier disaster with my computer. In "rebuilding" the "damage" that happened, I lost all the images posted in my AW2000 program and have to "reattach" each one to each auction. Seems I forgot to check an auction that I didn't remember to re-attach the pictures to. So be sure to check the auction before you try posting it! Opps! dumb me!



bluepennylady
(addict)
12/04/06 03:20 PM
Re: Error new [re: Starsong9]  

HI,

Oh my, that could take some time. but at least it is fixable. And that is good.

Thanks for letting us know what was wrong.

Judy/blue




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