Hello -
I have to change my ftp settings because ATT personal web pages seems to have gone kerplunk. when I test my ftp settings. this is the message I get from AW2000 " The http address field does not point to the same location as the ftp settings check remote directory and htp address fields" Here are the settings I've used -
Name: Comcast
ftp host name: upload.comcast.net
port- 21
username = username
password=password
remote directoy is blank
http address is http://upload.comcast.net/~ckslevine/

It would be great if someone knew what I was doing wrong - thanks
maisey

Maisey

Maisey,

Have you activated your webspace yet at comcast?

Judy/blue

YUP. and double checked

Maisey

Maisey,

Now don't laugh at me but are you certain you have a directory created in your comcast account with the appropriate user name?

Judy/blue

Maisey,

I just saw the error . It is in the http address.

Remove the term "upload' It should read http://home.comcast.net/~username/

Try that and let me know

Judy/blue

look at this, I just copied the directory list-
102400 [Guest Book Feature]
51200 [Address List Feature]
307200 [Newsletter Feature]
204800 [Mailform Feature]
307200 [Web Site Builder Feature]
2514 04/06/02 04:30 NCCA2.gif
77 08/15/07 20:19 aw2ktest.html
3946 04/06/02 04:30 ncca2a.gif
4096 06/23/07 18:28 onlinestorage/
7845 04/06/02 04:30 schedule.html
4096 04/06/02 04:13 wsb/
4096 04/04/02 20:14 wsb/html/
4879 04/04/02 20:14 wsb/html/view.cgi-about.html-.html
5224 04/04/02 20:14 wsb/html/view.cgi-admin.html--Use-static.html
4801 04/04/02 20:14 wsb/html/view.cgi-calendar.html--Use-static.html
4871 04/04/02 20:14 wsb/html/view.cgi-catalog.html-.html
5180 04/04/02 20:14 wsb/html/view.cgi-contact.html-.html
4799 04/04/02 20:14 wsb/html/view.cgi-guestbook.html--Use-static.html
5398 04/04/02 20:14 wsb/html/view.cgi-home.html-.html
4926 04/04/02 20:14 wsb/html/view.cgi-image.html--graphic.html
4923 04/04/02 20:14 wsb/html/view.cgi-image.html--logo.html
4823 04/04/02 20:14 wsb/html/view.cgi-join.html--Use-static.html
5071 04/04/02 20:14 wsb/html/view.cgi-photos.html-.html
4851 04/04/02 20:14 wsb/html/view.cgi-resources.html-.html
276 04/04/02 20:14 wsb/index.html
4096 04/04/02 20:10 wsb/media/
4096 04/04/02 20:14 wsb/media/57721/
1371 04/04/02 20:10 wsb/media/57721/graphic.gif
1371 04/04/02 20:14 wsb/media/57721/graphic_pub.gif
4096 04/04/02 20:14 wsb/media/group/
686 04/04/02 20:10 wsb/media/group/logo.gif
686 04/04/02 20:14 wsb/media/group/logo_pub.gif
4096 04/06/02 04:47 wsb/ncca/
2514 04/06/02 04:47 wsb/ncca/NCCA2.gif
3946 04/06/02 04:47 wsb/ncca/ncca2a.gif
7845 04/06/02 04:47 wsb/ncca/schedule.html
280 04/04/02 20:14 wsb.html
and the test file shows up??
what with this?


Maisey

Maisey,

Now that is interesting! Where did you copy this from exactly?

Judy/blue

Hi judy-
changed it, still getting the error message

Maisey

here is the link to view diretories
https://publish.comcast.net/sitebuilders.html


Maisey

Maisey,

That is within your directory at comcast.

Please double check how you typed in the http address and be sure there are only two forward slashes after http etc. Just so we'll know it isn't a misspelled word or an extra slash.

Judy/blue

I copied it exactly -
http://home.comcast.net/ckslevine/
now in AW2000 there is a spot for remote directory and there is just a / in that block.
thanks

Maisey

Maisey,

The remote directory for a comcast FTP account must be blank. Remove the slash from the Remote directory and see if that fixes the problem.

Judy/blue

Judy,
it looks like it might work, will aw2000 create its own directory. I've ended all my listings early on eBay, to re list with the pictures on the comcast server. thanks
Maisey

Maisey

Maisey,

Yes AW2000 will write its own directory when you list. It will literally read, "AW2K" in your directory list. YOu can click the directory and then view all of the LotImg that you have uploaded. Or at least most of the FTP spaces will allow you to click into the directory and view the files.

Let me know if the problem is resolved or not.

Judy/blue

Judy
I found the clue, besides all the stuff you helped me with -
here is how it should read
http://home.comcast.net/~ckslevine/
you need that squiggle line before the ckslevine- who knew
have a nice night!
Maisey


Maisey

Maisey,

Yep that is how it should read. The first HTTP address I sent has the tilda in it (squiggly line :o)

So you are good to go? And working fine???

Judy/blue

Yup. I think we are OK, I just hope Comcast doen't go down like ATT worldnet did on me, in 8 years it worked fine, but I had 10 auctions closing last night with no pictures- needless to say, didn't do that well. Many of my friends have suggested using ebay picture service, but I end up paying them 400-600 per month in fees to start with, and I have server space with my email account - so I hope this works out better, thanks for all your help-


Maisey

Maisey,

I am glad to know you are up and running again.

If you put the pencil to eBay picture services, it really isn't that cheap. One of the fastest ways to reduce the fees you pay eBay is by hosting your own images. Since you have plenty of room at Comcast, you should be in fine shape. Just keep tabs for a few weeks at how much space you are using by logging into your Comcast account and checking. If you see you are using alot of space, you might consider deleting images of Sold Auction lots sooner than the default 7 days. That will help reduce the space used.

Judy/blue

Hi:
I am having similar Comcast issues. I opened a help ticket and they responded that they don't support what I am trying to do.

Are you using Comcast for the FTP file store?

Thanks
Frank

Frank,

I do not use Comcast. I use pair.com. Now I may be wrong, but it seems to me that Maisey ended up having to change from Comcast to pair.com a bit later that same week she was having trouble as the issue kept re-appearing.

The changes Comcast has made recently have created quite a few problems (aw2k users and others as well)

What problem(s) are you having with comcast?



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

You never sleep, do you...
When I submit, my eBay ad has no pictures.
I test the FTP account, and it takes a long time.
Ultimately it fails.
Unable to login to FTP server. Check username and password.

Hi,

Not much anyway Which could account for my "skinnyness"

Comcast changed some of the manners the user name, etc had to be written.

check the HTTP address as well as your user name again. Most of the HTTP addresses etc have to have a tilda in them now. That wasn't like that before.

If the FTP test fails, and it worked before, the change is on Comcast's side,,,unfortunately.

Can you go to Comcast and access your FTP account?

Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Hi Again..
I moved on from Comcast. Too much hassle, and they don't want to support this.

I actually have a website hosted, so this should be a no-brainer..

I did a test FTP on my website and received an error message. The FTP address and the http address do not match.

This is due to the fact that the IP address is the root of my site(FTP Host Name), and the http address is where I want the pics to go.

Any thoughts on this?

Also. Q2:
Since all of my pictures are already on my site, can I configure something in the Ad so that I am just pointing to them instead of trying to reload them?

Thanks
Frank

Good Morning, Frank,

Concerning the FTP settings, email tech support at:

info@auctionwizard2000.com

Tech will need to see the FTP log files to trouble shoot the HTTP address issue.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com