Configuration
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TIB06
(stranger )
05/27/09 06:42 PM
New FTP config  

Hi All,

I am trying to set up a new FTP with web host Siteground. I have it almost there but I think I need to select a FTP file service application. Siteground offers 2. Filezilla or Core. Does anyone have any info on these? I still have not been able to get AW2K to pass the FTP setup tests.

Thanks in advance for the help.
TIB 06



bluepennylady
(Carpal Tunnel)
05/27/09 08:00 PM
Re: New FTP config new [re: TIB06]  

HI

Let me bump Moonstruck.. He uses siteground. I haven't been in the FTP settings there in several months...

I'll see if I can shag him out of the trees



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

bluepennylady
(Carpal Tunnel)
05/28/09 07:46 AM
Re: New FTP config new [re: TIB06]  

HI

I shot off an email to moonstruck.

We'll get you some assistance!





Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

moonstruck22
(member)
05/28/09 08:18 AM
Re: New FTP config new [re: bluepennylady]  

Hi,
I am here! Sorry about the slow response time.

Let me go and check my settings and I will return hopefully with answers.

Thanks,

Marty
Visit my eBay Store!
Moonstruck Antiques and More
Visit my webpage!
Moonstruckacres.biz
Visit Me at Bonanzle!
www.bonanzle.com/moonstruck22

moonstruck22
(member)
05/28/09 08:38 AM
Re: New FTP config new [re: moonstruck22]  

TIB 06,

You don't need a FTP client to set up your FTP Account for AW2K..
AW2K acts as a client once set up.

Do you have a FTP account set up within Siteground?

If you do the issue may by the username and password that you are trying to use in AW2K. In the AW2K FTP setup window the Username and Password that you need to use is the same as the ones you use to enter cPanel on Sitegrond. NOT the ones used for the FTP account on Siteground.
So let me know where you are in the process and I will be glad to assist you.

I will be monitoring the board for further questions.

Marty
Visit my eBay Store!
Moonstruck Antiques and More
Visit my webpage!
Moonstruckacres.biz
Visit Me at Bonanzle!
www.bonanzle.com/moonstruck22

bluepennylady
(Carpal Tunnel)
05/28/09 10:29 AM
Re: New FTP config new [re: moonstruck22]  

Marty,

Thanks.! Since I didn't have an account there any longer I could not recall what the settings were....



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

TIB06
(stranger )
06/09/09 06:15 PM
Re: New FTP config new [re: moonstruck22]  

Hi and thanks for the reply. I must have missed it in my email. I do have the FTP set up in Siteground. When i do the AW2K FTP config test I get the error message "HTTP Address field does not point to same location as FTP settings. Check remote directory and HTTP address fields." I have the setings provided by Siteground for the FTP config and it looks like I have the info input correctly. Not sure what to check next.
Thanks
Rick



bluepennylady
(Carpal Tunnel)
06/09/09 07:25 PM
Re: New FTP config new [re: TIB06]  

Rick

The Http addy doesn't match the directory on your web space.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

moonstruck22
(member)
06/09/09 08:53 PM
Re: New FTP config new [re: bluepennylady]  

Hey Rick,

Let me try to help ya out!

Within AW2k your entry for "Remote Directory" should be:

public_html/"your FTP file name"

And your "HTTP Address" should be:

http://"your URL"/"your FTP file name"/

Minus the quotes!

Give that a shot, and let us know!

We'll figure it out for ya!

Marty



Marty
Visit my eBay Store!
Moonstruck Antiques and More
Visit my webpage!
Moonstruckacres.biz
Visit Me at Bonanzle!
www.bonanzle.com/moonstruck22

TIB06
(stranger )
06/10/09 06:34 PM
Re: New FTP config new [re: moonstruck22]  

Hi Marty,
Thanks for working this through with me. I tried what you posted and still unable to configure FTP. Siteground provided me with FTP User name, FTP server name, they are tied to my website. Here is what I have in AW2k FTP setup now. XYZCO is sub for my website name.
FTP Host Name = FTP.XYZCO.com (is siteground FTP server name)
Username = AW2K-FTP@XYZCO.com (username provided by Siteground)
Remote directory = public_html/ftp.XYZCO.com
HTTP ADDR = http://www.XYZCO.com/
I now have error message" Unable to change to the remote directory. Check remode directory field.
I have other FTP accounts configured and working. One with a Yahoo business website and the other is through Comcast. I had some problems with Comcast and I want to cancel the Yahoo site and move FTP to Siteground.
Let me know what you think I should try next.

Thanks again for the help. Much appreciated!
Rick




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