In my haste to get notices out this morning, I marked the wrong invoice as paid. I deleted the payment in my ledger but can't seem to fix the invoice itself. Do I have to delete this invoice and start a new one? or is there a way to get that dollar sign green again?
Gail

did you change the invoice status back to "Waiting for Payment"?

Yes, I tried that. Also tried changing it back to waiting buyer reply.

Also remove the checkmark for "Payment Received" and delete the date under the "Status" tab. This should take care of it for you.

Bob

Hi again Bob,
That didn't work either. The $ is still gray and it shows a balance due of (.80). That figure isn't even correct. 14.80 minus 19.61. It should be ($4.81). This is all under the status section of invoices.
Anything else I might be missing?
Gail

Hi Gale,

Try rebuilding your database. If that doesn't work download the resync utility and run that. Here is an excerpt from the help files:

In reply to:

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3. Download the installer for the "Resync Database" utility from this URL:

http://www.auctionwizard2000.com/updates/DbResyncSetup.exe

4. Run the installer (DbResyncSetup.exe).

5. When the installation completes, run the "Resync Database" utility (Start | Programs | Auction Wizard 2000 | Resync Database).

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Hopefully this will take care of the problem.

Bob

Well that didn't work either. I guess I'll just make a new invoice for this buyer.
Thanks for your help,
Gail

Hi Gail,

Thats weird. I usually don't have any trouble with an invoice after deleting the payment in the ledger. Are you sure the payment isn't in the ledger. You can do a find by the invoice number. Just a thought. If not, then creating a new invoice would be the quickest (and best) way to go.

Bob