gail (Unregistered)
04/29/02 01:37 PM
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wrong invoice marked paid
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In my haste to get notices out this morning, I marked the wrong invoice as paid. I deleted the payment in my ledger but can't seem to fix the invoice itself. Do I have to delete this invoice and start a new one? or is there a way to get that dollar sign green again? Gail
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AntiqueComplex (stranger
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04/29/02 02:27 PM
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Re: wrong invoice marked paid
[re: gail]
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did you change the invoice status back to "Waiting for Payment"?
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gail (Unregistered)
04/29/02 03:08 PM
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Yes, I tried that. Also tried changing it back to waiting buyer reply.
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alsorts (stranger
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04/29/02 05:26 PM
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Re: wrong invoice marked paid
[re: gail]
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Also remove the checkmark for "Payment Received" and delete the date under the "Status" tab. This should take care of it for you.
Bob
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gail (Unregistered)
04/30/02 02:40 AM
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Hi again Bob, That didn't work either. The $ is still gray and it shows a balance due of (.80). That figure isn't even correct. 14.80 minus 19.61. It should be ($4.81). This is all under the status section of invoices. Anything else I might be missing? Gail
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alsorts (stranger
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04/30/02 05:27 PM
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Re: wrong invoice marked paid
[re: gail]
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Hi Gale,
Try rebuilding your database. If that doesn't work download the resync utility and run that. Here is an excerpt from the help files:
In reply to:
3. Download the installer for the "Resync Database" utility from this URL:
http://www.auctionwizard2000.com/updates/DbResyncSetup.exe
4. Run the installer (DbResyncSetup.exe).
5. When the installation completes, run the "Resync Database" utility (Start | Programs | Auction Wizard 2000 | Resync Database).
Hopefully this will take care of the problem.
Bob
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gail (Unregistered)
05/01/02 11:33 AM
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Well that didn't work either. I guess I'll just make a new invoice for this buyer. Thanks for your help, Gail
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alsorts (stranger
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05/01/02 05:25 PM
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Re: wrong invoice marked paid
[re: gail]
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Hi Gail,
Thats weird. I usually don't have any trouble with an invoice after deleting the payment in the ledger. Are you sure the payment isn't in the ledger. You can do a find by the invoice number. Just a thought. If not, then creating a new invoice would be the quickest (and best) way to go.
Bob
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