Hi,
Have been using AW2k for quite awhile and update everytime I get a message (Using 2.2 Build 222). Recently, I noticed that my previous "invoice" no longer includes a custom note that I had at the bottom to each buyer. I have tried "customizing" with the new format and have followed the directions in "help" but after I select the invoice I would like to use from the list, the "customize" box is grayed out and I am not able to add what I would like to my invoices. Can someone please tell me what to do or what I am doing wrong?
Any help appreciated.
TIA, tangelino
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Tia,
I had this problem when first starting to use version 2.2 myself. The problem is that you have to create a "customizable" invoice, and for some reason, you can't do this in the cusomize invoices screen.
Do the following:
Click "Tools - Reports"
On the top left of the screen it says "report types", select "printed invoices".
Below that list is a toggle of "Standard reports" and "custom reports". What you need to do is select one of the standard invoices, and select "customize". The software will now give you a message that you cannot customize a standard report, and ask you if you want to make a customizable copy. Select yes.
You can now customize your invoice from either the "customize invoices" screen or the "reports" screen. The interface is a little clunky, but once you get used to it, you will see that you can customize everything about the invoice, not just your note at the bottom.
I hope this helps.
Kind regards,
M.J.
M.J. Christensen Technical Staff Kiwiman's Collectibles Boy Scout Patches and Other Collectibles on eBay http://kiwiman1.net
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