I am new to AW2k and I wanted to know if anyone has a good understanding or method for associating (linking) emails to Lots and Invoices?
I started out not understanding how to link and now I am linking all emails to Lots and Invoices at the same time. I am starting to wonder if I should only Associate invoices (total payment with and or with out shipping) and emails with each other that come in from the buyer that are directly related to the invoice. I would then link all pre-invoice emails to the Lot and not to the invoice. Can anyone shed some light on this matter, or am I the only one that is struggling with this.
Thanks,
Chance

Email messages to/from your buyers should be associated with the appropriate Invoice. These email messages do not need to be associated with any Auction Lots. Email messages from potential bidders (i.e. pre-sale questions) can be associated with an Auction Lot, but this is not absolutely necessary.

-- The Auction Wizard Team