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mouse
(enthusiast)
12/06/09 07:25 PM
Re: Stored address when lot updates & invoice generate new [re: bluepennylady]  

Hi Judy!
Hope you're all ready for Christmas! I'm sure not! I just wanted to ask you......how long do you wait between the winning bidder notification and the amount due.....doesn't eBay send an invoice also to the buyer...I went to my preferences to try and stop eBay from sending invoices, but I can't find where that is!
Thanks for any help!

Mickey

Visit my eBay store!
http://stores.ebay.com/MickeysMarvelousMall?refid=store














bluepennylady
(Carpal Tunnel)
12/07/09 05:13 AM
Re: Stored address when lot updates & invoice generate new [re: mouse]  

Hey Mickey,

How wonderful to hear from you!

Ready for Christmas. Are you kidding! NO way .. Dale and I, in all our brilliance are re-finishing the hardwood floors in the kitchen and dining room. In fact, we just finished the sanding today. What a messssssss!!!!! Dust everywhere... So now to the clean up the dust so we can varnish the floors. THEN I can get the tree up. Hopefully by this weekend..

Grandkids are going nuts. They think Grandma isn't going to have Christmas this year

We don't send out a total amount due until ater in the business day. If the buyer wins the item or uses the Buy It now in the night or before noon, and we have no payment, we will send out an invoice before we go home for the day.

We send out a "Thanks for shopping with us and welcome to bluepennylady" bidder notification first regardless of whether the buyer has paid or not. Then invoice later in the day. Or the next morning.

I believe the invoicing (checkout) is in Site Preferences > Payment from Buyer setup in your "My eBay. That should do it.


Judy Oglesby
Judy/blue
bluepennylady

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

mouse
(enthusiast)
12/07/09 06:44 AM
Re: Stored address when lot updates & invoice generate new [re: bluepennylady]  

Thanks Judy! What a time to varnish floors! You'll probably get it done faster with Christmas coming up!
It's good to keep the grandkids "guessing"! I bet they are going crazy!

Mickey

Visit my eBay store!
http://stores.ebay.com/MickeysMarvelousMall?refid=store














bluepennylady
(Carpal Tunnel)
12/07/09 08:14 AM
Re: Stored address when lot updates & invoice generate new [re: mouse]  

Mickey

Yes what a time to varnish floors indeed! It was suppose to be done about 4 weeks ago but the other part of the house we are remodeling ran into unexpected issues. Like we ran out of flooring, it had to be ordered which took 3 weeks to get it you know when it rains it pours



Judy Oglesby
Judy/blue
bluepennylady

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

mouse
(enthusiast)
12/11/09 04:22 PM
Re: Stored address when lot updates & invoice generate new [re: bluepennylady]  

"I believe the invoicing (checkout) is in Site Preferences > Payment from Buyer setup in your "My eBay. That should do it."

Hi Judy! I tried to do this but when I go to Buyer setup, it doesn't show anything about email or invoices.....in my checkout preferences, I have "checkout" checked...do you?
Another problem I'm having recently is that quite a few buyers are emailing me saying that eBay shows that they still haven't paid for their item....I have to go to eBay in my sold items and mark that item "paid".....is that because I send an invoice that isn't through eBay? Just wondering........
Thanks for everyone's time and help!



Mickey

Visit my eBay store!
http://stores.ebay.com/MickeysMarvelousMall?refid=store














bluepennylady
(Carpal Tunnel)
12/11/09 08:12 PM
Re: Stored address when lot updates & invoice generate new [re: mouse]  

Mickey,

Yes if you send an AW2K invoice, it does not "mark" the buyer's item as paid on their page. We have the same thing happen. Here is how we deal with it

We simply explain to our buyer that we do not use "My eBay" to manage our auctions and cannot see what they see. And we provide instructions on how they can mark the item as paid in their own account. All they have to do is click the drop down menu and select Mark as Paid. It is a rarity the buyer has an issue with it.


Judy Oglesby
Judy/blue
bluepennylady

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

mouse
(enthusiast)
12/12/09 10:14 AM
Re: Stored address when lot updates & invoice generate new [re: bluepennylady]  

Thank you Judy!

Mickey

Visit my eBay store!
http://stores.ebay.com/MickeysMarvelousMall?refid=store















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