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rrhistory
(stranger )
06/14/10 07:43 PM
lost descriptions new  

When some of my items have ended and I go to relist, I am finding that the description is gone. Any ideas. It is probably about 20% of the auctions. Thanks in advance, Karen



bluepennylady
(Carpal Tunnel)
06/14/10 09:09 PM
Re: lost descriptions [re: rrhistory]  

Karen

Have you run a rebuild recently that failed? Or have you had any errors at all? AW2000 shut down suddently? Or any error messages while working within AW2000?



Judy Oglesby
Judy/blue
bluepennylady

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rrhistory
(stranger )
06/15/10 10:05 AM
Re: lost descriptions new [re: rrhistory]  

I am running V2.3 Build 280 Update level 1497. All updates successful. I did have a problem with trying to update a few weeks ago when ebay changed the qty of items you could update/download at the same time. I know all descriptions were staying in the auctions at that time. I contacted help and he had me change the date. I ca go back and see when the problem started since I put all the auctions without descriptions on hold for right now.

The problem is still happending. It would be easier to figure out, probably, if it was all, rather than a small number! THanks in advance, Karen



bluepennylady
(Carpal Tunnel)
06/15/10 10:10 AM
Re: lost descriptions new [re: rrhistory]  

Karen

If it is still occuring, you should contact tech support.

info@auctionwizard2000.com



Judy Oglesby
Judy/blue
bluepennylady

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

http://twitter.com/bluepennylady

http://bluepennyladyblog.blogspot.com

leeflang
(journeyman)
07/27/10 10:35 AM
Re: lost descriptions new [re: bluepennylady]  

I had exatly teh same occur with 1000s of my listings a few weeks agoo.

It was not AW2K related though.

In mjy case I was using TL (software by Ebay) to modify teh text in teh decsription field in 1000s of listings and somewhere Ebay's API messed up the listings so the descriptions were partially or almost fully wiped out, altthough never totally.

Only my daily backup saved me, but a day's labor was lost.


Peter
THE LEEFLANG ARCHIVES


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