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Tradeguy
(enthusiast)
08/15/13 02:50 AM
API Error Code 10007 [re: ]  

Woke up this morning to "API Error Code 10007: Internal error to the application" for each of my ebay profiles when I tried to update my listings.

Verified that I am still a registered ebay seller (whew)

Ran a full rebuild on my data (no errors).

Verified I am running the most recent AW2K version (Version 2.4 build 291 update level 1550).

Ebay does have scheduled maintenance today at 11PM, but it's 5:30am (EST).

So my guess is that either Ebay is messed up this morning or they did an aw2k- relevant change to their API.

I resorted to using the control-D manual update on the auction lots I know that sold, and that worked to get my invoices generated this morning.

Here is what the updatelog.txt is showing:

////////// [eBay] Log Opened 08/15/2013 05:40 am \\\\\\\\\\
===== UpdateLotsFromListEvents =====

----- Building GeteBayOfficialTime request -----
----- Submitting GeteBayOfficialTime request -----
----- Parsing GeteBayOfficialTime response -----
eBay Official time is 8/15/2013 9:40:04 AM

----- Building GetSellerEvents request -----
From: 8/12/2013 7:59:33 PM
To: 8/15/2013 9:38:04 AM
----- Submitting GetSellerEvents request -----
----- Parsing GetSellerEvents response -----
!!!!! ERROR: API Error Code 10007: Internal error to the application.
=====START WEB PAGE DUMP=====v
<?xml version="1.0" encoding="UTF-8"?>
<GetSellerEventsResponse xmlns="urn:ebay:apis:eBLBaseComponents"><Timestamp>2013-08-15T09:40:05.959Z</Timestamp><Ack>Failure</Ack><Errors><ShortMessage>Internal error to the application.</ShortMessage><LongMessage>Internal error to the application.</LongMessage><ErrorCode>10007</ErrorCode><SeverityCode>Error</SeverityCode><ErrorClassification>RequestError</ErrorClassification></Errors><Version>837</Version><Build>E837_CORE_APISELLING_16288721_R1</Build><ItemArray/></GetSellerEventsResponse>
=====END WEB PAGE DUMP=====^


\\\\\\\\\\ Log Closed 08/15/2013 05:40 am //////////

(the log repeats this for each profile)



Tradeguy
(enthusiast)
08/15/13 07:37 AM
Re: API Error Code 10007 new [re: Tradeguy]  

Aha! Just tried the update again (10:30am EST) and it worked just fine!

So.....it's probably safe to say the error was on Ebay's end




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