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reysplace
(stranger )
01/16/07 05:41 PM
My pictures are not showing up on my listing...  

My pictures are not showing up on my listing unless I right click on the camera icon and select "view image". It then points me to the location where I loaded up the pictures via FTP (http://reysplace.site.io/aw2k/LotImg30.jpg). The picture will then show on ebay.

I am using Auction Wizard 2000.

HELP!

Thanks in advance for any assistance you can provide.



bluepennylady
(old hand)
01/16/07 05:46 PM
Re: My pictures are not showing up on my listing... new [re: reysplace]  

HI,

You mean the camera icon is appearing instead of the Gallery image on eBay?

If you wish to have a Gallery image displayed, you have to select the gallery image option on the Lister itself.

After your images have uploaded from the Listing Wizard, the Lister will appear. On the right hand side, Basic options tab, part way down you will see "Gallery" It will be set to "No Gallery Image" unless you change it to "Gallery$". Remember there is a cost on eBay to use Gallery. Gallery is free on Overstock.

Let me know if that helps you or not. If it doesn't, I will try again.

Judy/blue



reysplace
(stranger )
01/16/07 05:54 PM
Re: My pictures are not showing up on my listing.. new [re: bluepennylady]  

Thanks for the prompt response. Not in gallery...the pic in the actual listing...

Here's the listing...

Item number: 300071359698

Maybe it's just a local problem.

Thanks again!



bluepennylady
(old hand)
01/16/07 06:28 PM
Re: My pictures are not showing up on my listing.. new [re: reysplace]  

HI,

Have you just started listing with AW2000? I mean is this your first set of Auctions you have listed?

Judy/blue



reysplace
(stranger )
01/16/07 06:40 PM
Re: My pictures are not showing up on my listing.. new [re: bluepennylady]  

Yes. That bad?



bluepennylady
(old hand)
01/16/07 07:11 PM
Re: My pictures are not showing up on my listing.. new [re: reysplace]  

HI,

NO, no, no, it is not bad I just wanted to know if you had ever experienced this trouble before.

I checked. The image did upload as I can copy the URL into my browser and display it. So I am presuming that when you configured your FTP account in AW2000 that the FTP account passed the FTP test??

There are a couple of things you can do. Try this one first as it is the quickest and easiest.

First be sure nothing else is Queued for listing. That just makes it harder.

Find this Auction lot. You will see the Status in the upper left hand corner and it says "Online".

click the drop down and change the Status to Offline.

Then Queue the lot for listing again.

Go to Auction Site | List Lots

click OK when the "Select Auction lots for listing" dialog box appears.

Click "List lots" on the Listing Wizard
And let Aw2000 upload the images again.

When the Lister appears, just hit Cancel. Don't click "List All lots" or you will have 2 listings of the same thing

Sometimes that fixes the AWOL image.

If it doesn't, let me know, there is something else to do.

Judy/blue



reysplace
(stranger )
01/16/07 07:28 PM
Re: My pictures are not showing up on my listing.. new [re: bluepennylady]  

I tried your recommendation on my sole aw2000 listing to no avail. My other listings were done on ebay.

What is your next recommendation?

I suspect it may be my webhosting location. I sent them an email.

At this point I'm willing to try anything.

Thanks again.

Rey



bluepennylady
(old hand)
01/16/07 07:39 PM
Re: My pictures are not showing up on my listing.. new [re: reysplace]  

Rey,

Try the first steps one more time,

Except before you hit "Cancel" on the Lister, check something for me.

On the far left hand side about half way up the side, there is a button called "Preview" It is right next to the description on the Lister window. Kind of greyed out looking. Click that "Preview" button. If the image appears in that "Preview" then the image did for sure get uploaded to your web space.

Let me know.

Judy/blue



bluepennylady
(old hand)
01/16/07 08:00 PM
Re: My pictures are not showing up on my listing.. new [re: reysplace]  

Rey,

And don't give up or get frustrated. There isn't a one of us that hasn't had the AWOL image thing happen to us. Cyberspace is a funny thing. Sometimes things just go down the wrong cyber-highway and get lost.

Judy/blue



bluepennylady
(old hand)
01/16/07 09:02 PM
Re: My pictures are not showing up on my listing.. new [re: reysplace]  

Rey,

Do you have WS_FTP or Cute FTP on your computer? Any type of software for handling uploading via FTP to web space?

If so, that is the next thing we can do to get your image(s) to appear.

Judy/blue



reysplace
(stranger )
01/16/07 09:36 PM
Re: My pictures are not showing up on my listing.. new [re: bluepennylady]  

Ok, I have Cute FTP. I look forward to hearing from you. Thanks.



bluepennylady
(old hand)
01/16/07 10:04 PM
Re: My pictures are not showing up on my listing.. new [re: reysplace]  

Rey,

Well I am glad you look forward to hearing from me. I am usually around. I had to leave for a little while and go do chores. It is below zero here. Had to put up the horses in their stalls and blanket them all down. That is usually easy. Except my colt has not had a blanket on before. That was a trip by myself in the barn alleyway. Considering the "colt" is about 16 hands, weighs around 1200 lbs and I am barely 100 lbs in wet wrangler jeans and boots.

First, go to the Auction lot in AW2K that has the missing images online. Leave the Auction lot online. Down in the bottom right underneath the description field, you will see "Preview Template" Hit it and allow AW2K to generate a preview of the auction in your browser. Leave that Preview displayed in your browser. You are going to need it in a second.

Launch your CUTE_FTP. I don't remember much about CUTE. You need to access your webspace using CUTE-FTP and locate the AW2K directory.

Then using CUTE, navigate to My computer. Expand My Computer.
Expand C drive.
Expand AW2000.
Locate the "Preview" folder. It is right under the "database" folder.
When you click on the "Preview" folder, the contents should appear in the CUTE-FTP display. I don't remember if it is on the right or left side.
The Preview you see will have the same AW2K logimage number you saw when you right clicked.
You want to upload that LotImg from the Preview folder to the AW2K directory on your web space using CUTE_FTP.

Does that make sense?

Judy/blue








reysplace
(stranger )
01/16/07 10:26 PM
Re: My pictures are not showing up on my listing.. new [re: bluepennylady]  

Done. Are there additional steps, b/c it's still not working...?



bluepennylady
(old hand)
01/16/07 10:31 PM
Re: My pictures are not showing up on my listing.. new [re: reysplace]  

Rey,

Hummm, the image should now appear. If you uploaded the LogImg from the Preview to the AW2K directory on your web space the image should appear.

Just to be sure, you did check your FTP account by using the Test FTP settings in AW2K after you configured it??

Judy/blue



bluepennylady
(old hand)
01/16/07 10:34 PM
Re: My pictures are not showing up on my listing.. new [re: reysplace]  

Rey,

I think you need to refresh your browser. I just went to check the image URL again in the source and the image is displayed. Looking good!!

You did it!!

Judy/blue



reysplace
(stranger )
01/16/07 10:50 PM
Re: My pictures are not showing up on my listing.. new [re: bluepennylady]  

Unfortunately, the image is still not popping up on the listing...I am switching webhost as that is likely the problem.

Thanks for all of your help.

I may have some general ebay questions for you at a later, or shall I say earlier time...

Take care,
Rey



bluepennylady
(old hand)
01/16/07 10:55 PM
Re: My pictures are not showing up on my listing.. new [re: reysplace]  

Rey,

I am sitting here looking at the image on Auction Item Number 300071359698. Is that the one? I used the search function at ebay in the upper right hand corner.

You are not seeing the image in your browser? Have you closed down your browser and tried to view the auction in a new browser window?

Judy/blue



bluepennylady
(old hand)
01/16/07 11:04 PM
Re: My pictures are not showing up on my listing.. new [re: reysplace]  

Rey,

Well now something is not right. I checked some of my listings and navigated back to your auction, image was displayed. Hit "refresh" and image disappeared. Searched by Item number and image appeared. Hit "refresh" and the image disappeared again.

I am looking at it again right now. But if I hit the "refresh" for my browser, it disappears again.

You should contact your ISP for sure. And I will ask AW2000 tech support first thing in the morning about this as well.

Judy/blue




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