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maisey
(newbie)
11/03/07 05:07 PM
AWK won't update  

Hello,
I have one auction lot that the software won't update, I've double checked the item id, and it won't create an invoice for it, any clues?
thanks

Maisey

AquilaStamps
(addict)
11/03/07 07:02 PM
Re: AWK won't update new [re: maisey]  

Maisey:
I've had that happen to me a couple of times. Both times I checked to see what the STATUS was. If eBay has said the auction has sold and if for some reason it hasn't updated or invoiced you can try setting the STATUS to On Line. Then once that is done hit the control key and the letter "D" together to update the lot. See if that fixes it. Hope it helps. If it doesn't please check back and there are other things that possibly be causing the problems. Good luck.

Garry



maisey
(newbie)
11/03/07 07:24 PM
Re: AWK won't update new [re: AquilaStamps]  

I get an error message- can not open file c\aw2000\httplog.txt and it is not happy!

Maisey

maisey
(newbie)
11/03/07 07:26 PM
Re: AWK won't update new [re: maisey]  

Never mind, once it said that, it updated and even merged with the other item the buyer bought - Heavens, thanks

Maisey

AquilaStamps
(addict)
11/03/07 08:14 PM
Re: AWK won't update new [re: maisey]  

Maisey:

Good! Scarey isn't it when AW2K talks to you with those awful messages. . But after all that it finally ended OK for you. Glad that you got the auction to close and invoice. I love it when everything merges into one invoice. It makes things so much easier. Anyway, good to hear you got your problem worked out and are back in business.

Garry



bluepennylady
(Pooh-Bah)
11/03/07 08:32 PM
Re: AWK won't update new [re: maisey]  

Maisey,

I am so sorry you had trouble. You had trouble while I was trying to unthaw

When you have the unable to open "C:\AW2000\httplog.txt" error message, try restarting AW2000. That will usually jump start it.

The update thing, Like Garry said, I have had it happen before too. And it is kind of scary. Sometimes eBay doesn't release the auctions when they end. You have to wait like 2 minutes or so for them to update.

Glad to see you are good to go! cool!!!



Judy/blue

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http://stores.ebay.com/bluepennylady?refid=store
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