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AquilaStamps
(addict)
11/07/07 08:14 PM
Re: Listing Frame new [re: moonstruck22]  

Marty:

Nope, not just you at all. At first I was too quick to think all was OK. So sleep well.

Garry



bluepennylady
(Pooh-Bah)
11/07/07 08:19 PM
Re: Listing Frame new [re: moonstruck22]  

Marty,

Home. can type much easier

Okay, now are you guys talking about when you go to your Store's home page that the Store payment policy and custom pages are not appearing.

Or do you mean when you open individual auction listings the store payment policies, etc are gone?

Well, my payment policy and custom page are not appearing on individual auctions either. I know those were showing a couple of days ago. hummmm, wonder what's up.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

moonstruck22
(member)
11/08/07 07:02 AM
Re: Listing Frame new [re: bluepennylady]  

Judy,
It's on the individual auctions that it is not showing up.
And as you can see we all have come to the conclusion that this is the case. So must be some "improvement" in process on eBays side.
If you figure it out you be sure to let us know!

Marty
Visit my webpage!
Moonstruckacres.biz

bluepennylady
(Pooh-Bah)
11/08/07 07:35 AM
Re: Listing Frame new [re: moonstruck22]  

Marty,

If I have a spare minute today I may contact Live Help and see if they can shed some insight.

I'll let you all know.




Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

moonstruck22
(member)
11/08/07 07:41 AM
Re: Listing Frame new [re: bluepennylady]  

Judy,
Great sounds good!

If you have more than one spare minute can you send them my way?!?

Marty
Visit my webpage!
Moonstruckacres.biz

bluepennylady
(Pooh-Bah)
11/08/07 07:56 AM
Re: Listing Frame new [re: moonstruck22]  

Marty,

Nope I don't have any spare minutes. But I am working on a way to manufacture spare time. If I ever figure it out, I may be a wealthy woman. Probably won't ever get it figured out though



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

AquilaStamps
(addict)
11/09/07 05:34 AM
Re: Listing Frame new [re: moonstruck22]  

Marty & Judy:

After waiting a few days for the problem to clear up I spoke with Live Help on eBay (last evening) and asked them about the listing frame problems. Their answer was this is the first they have heard of any problems. However, if I would be willing to wait a minute they would check it out. After waiting a very long time they came back and told me they had checked several of my listings and saw no problems with the listings. They told me also that the counters aren't always accurate right down to the exact number of people who have viewed the auction. HUH? After explaining to them that I wasn't concerned about the counter but the "store frame" wrapped around the auction I was waiting again while they "checked out my auctions". Coming back they again reported that there were no problems that they could see with any of the auction pages and that the store frame was there. Was I SURE that I was looking at MY AUCTIONS! I put my smart mouth on hold - and reported that yes I had looked at my auctions not some random persons pages. The customer service person then told me they were glad they were able to help me and was there anything else they could do.

I'm so sorry, and very ashamed of myself, for even thinking I could get any information from them to help out with the problem. I have decided that my punishment will be placing myself on Time-Out and standing in the corner for the rest of the day. Right now I'm looking for a sunny quiet corner where I can go and quietly cry to myself.

I tried - I guess I didnt ask the right questions of eBay. Maybe if we wait long enough someone in eBay IT will see what is happening and try to fix the problem.

I'm off to the corner.

Garry



bluepennylady
(Pooh-Bah)
11/09/07 06:26 AM
Re: Listing Frame new [re: AquilaStamps]  

Garry,

They actually asked you if you were looking at your own auctions! Well now, that spurs me on. I will make enough time this morning to contact Live Help and ask about the Listing frame as well.

so don't go to the corner yet. I may need to join in shortly.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

AquilaStamps
(addict)
11/09/07 06:45 AM
Re: Listing Frame new [re: bluepennylady]  

Judy:

Yep, asked me if I was sure i was looking at my items on eBay. I guess they have to weed out the twits early on in the discussion just in case they end up with a fool trying to pull the wool over their eyes.

I really don't know why I was surprised lately help has not really been help at all but just a typing test.

Good luck with your attempt to solve this with eBay Live Help! Just in case you need it - I picked out a good corner - there is room for more than one.

Garry



bluepennylady
(Pooh-Bah)
11/09/07 07:25 AM
Re: Listing Frame new [re: AquilaStamps]  

Garry,

I'll let you know if you need to add a chair later on this morning. Right now, I have to go climb up on the ladder to change the exterior light bulbs on the front of the store. Since the time change and we leave when it is dark, I noticed they bulbs were out. It is really dark up front at night.



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com


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