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bluepennylady
(Carpal Tunnel)
01/30/09 03:51 PM
Re: Watchers/Views new [re: moonstruck22]  

Marty,

Thanks for checking.. I am heading home but I am going to dig around later tonight and see what is up with that!

I love the Viewer/Watcher! It is great. But now I am wondering just who that option is available for....

Now to get out my Sherlock Holmes hat and magnifying glass



Judy/blue

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tictictic_OnEbay
(addict)
01/30/09 03:58 PM
Re: Watchers/Views new [re: bluepennylady]  

I heard from one other person on this topic on another forum, and her My eBay does have the Views/Watchers column, but she also is a Power Seller.

Well, let me know what you find out. Thanks a bunch!

Sue



moonstruck22
(member)
01/30/09 04:03 PM
Re: Watchers/Views new [re: tictictic_OnEbay]  

Well, I found it I have it too.
Pretty cool feature.
So it is not just for Power Sellers 'cuz I ain't one YET!

Sue, it is on the NEW My eBay Active page. If that helps.

I was first looking on the 'old' active and only had watchers.



Marty
Visit my eBay Store!
Moonstruck Antiques and More
Visit my webpage!
Moonstruckacres.biz

tictictic_OnEbay
(addict)
01/30/09 04:21 PM
Re: Watchers/Views new [re: moonstruck22]  

Hi Marty!

Thanks for confirming non-Power Sellers have the Views column, but I don't!!!

I'm using the new, slow and balky My eBay page (I didn't think there was even an option to use the old page); I'm looking at the Active tab, but I just don't have the Views column, nowhere, no how.

I'll email Support.

Sue





moonstruck22
(member)
01/30/09 04:33 PM
Re: Watchers/Views new [re: tictictic_OnEbay]  

Sue,
I am going to try to lead you around the way that I went.
I now back tracked to see how it showed up.
You know I DID NOT have it at first.
So lets try:

I went to the top right of any eBay page and clicked on , My eBay, Summary.
Then, on your Summary page way down on the left corner, I have a clickable link, "View My eBay Selling" click on that.
That brings up a page, where it still shows ONLY watchers,
Go to the Active under the "Sell" box on the left hand side about halfway up the page and click "Active"
When that page loads you should have the Viewers/Watch column and the refresh icon. Mine didn't show any viewers until you activate the refresh click then viola!!
Then up towards the right top you are able to sort by viewers too! Which I thought was pretty neat.
I hope this leads you to what you are looking for.
If not let us know we will try to get you there again.

Good luck!

Marty
Visit my eBay Store!
Moonstruck Antiques and More
Visit my webpage!
Moonstruckacres.biz

tictictic_OnEbay
(addict)
01/30/09 06:10 PM
Re: Watchers/Views new [re: moonstruck22]  

Marty wrote:

"I went to the top right of any eBay page and clicked on , My eBay, Summary. Then, on your Summary page way down on the left corner, I have a clickable link, "View My eBay Selling" click on that."

I don't have anything called that, especially not down in the lower-left corner -- do have, under Summary on the left, Sell, then under that, All Selling, so that's what I'm on.

"That brings up a page, where it still shows ONLY watchers,
Go to the Active under the "Sell" box on the left hand side about halfway up the page and click 'Active'"

Ok, that's what My eBay page is set to default to, so I'm there.

"When that page loads you should have the Viewers/Watch column and the refresh icon."

Nope. I swear it's not there.

"Mine didn't show any viewers until you activate the refresh click then viola!!"

Marty, you are so sweet. You should be a life coach or something.

Here's a bigger screenshot:


http://members.dslextreme.com/users/emailshere/MyEbayActiveSelling2.jpg

Thanks, Sue



moonstruck22
(member)
01/30/09 07:29 PM
Re: Watchers/Views new [re: tictictic_OnEbay]  

Sue,
Try this I think maybe this is the key.

Where you are under All Selling, click on the"Active",
On your screenshot where it says "Active (87)" Click that and see if it takes you to the "Active Selling" screen.
Then let me know what you see, got my fingers crossed!

Marty
Visit my eBay Store!
Moonstruck Antiques and More
Visit my webpage!
Moonstruckacres.biz
Visit Me at Bonanzle!
www.bonanzle.com/moonstruck22

bluepennylady
(Carpal Tunnel)
01/30/09 07:34 PM
Re: Watchers/Views new [re: tictictic_OnEbay]  

Sue,

I noticed the hiearchy in the last screen shot. Your hiearchy is "Home | My eBay | Summary"

My hiearchy is " Home | My eBay | Sell | Active Selling"

Try changing the default page to Active selling. Move the Active selling where it is not inside the Summary page....

Instead expand the 'Sell" link and then access "Active" from that link and see if you have the Viewers/Watchers refresh button.

If I access Active from the Summary page, I only have Watchers too.


Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady

tictictic_OnEbay
(addict)
01/30/09 07:49 PM
Re: Watchers/Views new [re: moonstruck22]  

Marty wrote:
"Where you are under All Selling, click on the"Active",
On your screenshot where it says "Active (87)" Click that and see if it takes you to the "Active Selling" screen."

Just to be picky here (cuz some of these things require great pickiness), that green bar in my screenshot says Active Selling (87), not Active (87), but anyway, it's not clickable. And I doubt it has anything to do with my having turned it green from the default yellow.

"Then let me know what you see, got my fingers crossed!"

Sorry, nothing to report. Uncross your fingers and go get a beer or a popsicle or something. I'm either a total dolt (probably), or there's some glitch. I wrote to support, but I won't hear back until next week. I'll let you know. Thanks again. I really appreciate your troubleshooting.

Sue

P.S. Don't know if this is relevant, but when I click the button for Send us your comments, the address is myebaybeta@.... Is everyone still on the beta version of the new My eBay?




bluepennylady
(Carpal Tunnel)
01/30/09 07:58 PM
Re: Watchers/Views new [re: tictictic_OnEbay]  

Sue,

Let me see if I maybe provide better details.

The "Sell" link on the left hand navigation is where you need to click open. When you click the "Sell" it expands to display all the sell activity options you have.

If you click the "Active" in that "Sell"' you will have the viewer/watcher option.

Does that help?



Judy/blue

Visit my eBay store!
http://stores.ebay.com/bluepennylady?refid=store
Visit our website too!
http://www.pennyworthsales.com

Visit me at Bonanzle!
http://www.bonanzle.com/bluepennylady


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