bluepennylady (Carpal Tunnel)
03/13/09 11:52 AM
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Sue,
The gest of the email I received was they are forwarding all the complaints to the main office so adjustments can be made.
Let's see what response you get!
Judy/blue
Visit my eBay store!  http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
Visit me at Bonanzle! http://www.bonanzle.com/bluepennylady
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tictictic_OnEbay (addict)
03/16/09 10:37 AM
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I received a reply to my complaint to executiveoffice@paypal.com:
Thank you for contacting PayPal. When we updated our system, it caused some glitches. This happens to be one of them. It is not a permanent part of our transaction history. Our IT department is actively working on fixing the situation.
I apologize for the inconvenience and appreciate your input on this particular issue.
Did you get the same reply?
Sue
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bluepennylady (Carpal Tunnel)
03/16/09 10:43 AM
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Sue,
Not even close!
Dear Miss Oglesby,
Thank you for contacting PayPal.
Hello my name is Leonard, I am sorry to hear about the situation regarding the changes on our email notifications, and understand your frustration and concern over this issue. Rest assured that things will be straightened out because we value our customer's feedback. I will be forwarding your concern to our Email notifications team for further review on this topic.
We appreciate your patience and understanding regarding this matter, and wish you continued success on PayPal.
Judy/blue
Visit my eBay store!  http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
Visit me at Bonanzle! http://www.bonanzle.com/bluepennylady
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tictictic_OnEbay (addict)
03/16/09 11:17 AM
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Hmm. Interesting. Well, I guess we can look forward to some sort of change. Nice to not be ignored, huh?
Sue
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bluepennylady (Carpal Tunnel)
03/16/09 11:20 AM
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Sue,
I think they are being flooded with complaints. If enough users holler, they will make changes. I do not like the new small font drop down box look on the My eBay either. It is just too hard to read....
Judy/blue
Visit my eBay store!  http://stores.ebay.com/bluepennylady?refid=store Visit our website too! http://www.pennyworthsales.com
Visit me at Bonanzle! http://www.bonanzle.com/bluepennylady
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