Found my original binder of the help files. It appears that the help files (don't know if they were .hlp or .chm files) were actually converted to .rtf files and printed. With that knowledge in hand.... anyone have any thoughts as to what software would do this? It would essentially have to open all subdirectories and references as well and put them in proper order for printing. Sic. What a great manual this would make. I am getting there in any event.... in fact, pretty much everything set up: email, ftp, etc. Now what I need to do is find the "order of business" to process an item properly. I recall having a laminated sheet that I could follow to keep me on track.