I have been using AW for several years now. For the last 6-8 months when I try to download, both from AW website and/or from s/w it takes forever! It says" checking for previously installed programs" I did all the things necessary checked on/off in Advanced, but nothing speeds it up. At least 10 minutes to "check for previously installed programs". I just today had the time to email this question, but it's really time consuming. I can't list without the update, so I sit and wait, & wait....any help advice, suggestions would be great