Nash,Yes Thom is still around. Technical issues are still addressed via email support. He is very nice and know what he is doing, that's for sure.I like the Inventory Items window/tab as well.... We use it extensively..... So you are starting to sell on eBay again! And what cool goodies do you sell???Judy/blueVisit my eBay store! http://stores.ebay.com/bluepennylady?refid=storeVisit our website too!http://www.pennyworthsales.com