Re: Shipping Discounts stopped working
[re: Tradeguy]
Rich,
YOu and I can suffer "dementia" together as the same thing is happening to my listings.. I edited... Checked. all is well. However, next morning, discount rule is again unselected....
So I edit again. This time taking great care to record each and every auction lot.... Yes, it works. Later in the day,, discount rule is unchecked again.
SOOO0000, I decided to contact live help.. I get hold of a real non-tech rep who hasn't the faintest what the API is... Their response, "You must select "Apply my discount rule" when configuring the shipping on every auction listing" AND "unfortunately you cannot set up discounts in your Preferences"
WHAT! you must be kidding. Have you ever looked at My preferences | Shipping discount rules... And I KNOW the apply rule must be checked. It is and it keeps getting unchecked.
We look at listing after listing. It FINALLY hits them something is wrong. So they promptly transferred me to tech.. And I am still waiting