Mickey

Here's how I handle those types of things.

I send an email from AW2000 to the buyer directly. I open up the email from e*ay and get the buyer's email address. then I use an inquiry email template I have created in AW2000 and send an email directly to the buyer.

If they respond to that email, then I know that we can communicate via direct email . I request ship info, create an invoice, add the invoice item(s) and send them a total amount due.

It is a violation of e*ay policy to use the e*ay system for transactions outside the marketplace. If someone contacts you directly, then that is another matter entirely. Hence if the buyer responds to the direct email, you are in a different scenario....

I would not use the e*ay email system to conduct the transaction.

Does that help?



Judy/blue

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