Thanks for sharing your plight; nice to know I'm not the only one troubled by this.
I will contact Thom and see if he has a solution to suggest.
As I recall (and I still have some old email messages in my AW folders), in recent years I was indeed able to receive messages from ebay, as well as from Etsy, in plain text.
Sue [mostly gave up on eBay] SecretWorkshop on Etsy
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