Thanks for sharing your plight; nice to know I'm not the only one troubled by this.

I will contact Thom and see if he has a solution to suggest.

As I recall (and I still have some old email messages in my AW folders), in recent years I was indeed able to receive messages from ebay, as well as from Etsy, in plain text.

Sue
[mostly gave up on eBay]
SecretWorkshop on Etsy