I realize that. Im trying to figure out what is is I am doing (or not doing) that is different than before I reinstalled that is causing the behaviour im getting now.

In the previous installation, after marking items paid and shipping them I would return and select to send the Item Shipped Email and it was always available to me. Now its not.

Im wondering what setting might have changed on a new install that was set differently before so that I could do that.

Ill check the help file.