Steve,

Could you please explain by what you mean by you are "inserting the buyer's name into the template you use"??

Do you mean you are hand typing the information into the email?

Or Are you sending the shipping notice by going to Tasks | Print shipping labels and Invoices" on the menu bar? And the name/address does not appear in the shipping notice?

Garry is quite right about using the Post changes icon on the toolbar. The Post changes icon is the checkmark on the tool bar.

Let us about what you mean about inserting the buyer's name and address into the template?



Judy/blue

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