Probably shouldn't mention the software company, but got a email from a vendor who very abruptly went bankrupt causing havoc with his customers who used his product to manage and list on Ebay. I got the notice because I did "trial" the software. This makes the problem I had with my picture host seem small. Glad I decided on AW2000 and not the other product. Really tough luck for those that recently bought it, and put time into learning and using it.