Hi Judy,
If the "New (Other)" option was available in the Condition Field we would be able to use the new feature (below #1) that Thom added for new items as well, but right now we only have the option to use it if it's a used item. For example I have something that has never been opened/used , but it's missing the wrapper. There's plenty of other stuff that'd fit into "New (Other) and there's actually a couple of others descriptors (#2) that could be added, but the main one for me is the "New (Other)".

I hope that made sense. :)

1. "Support for eBay's "Condition Description" field has been added to the Inventory Items window and the Auction Lots window"

2. "http://pages.ebay.com/help/sell/item-condition.html"