Thanks for your help, the problem has been solved. I emailed Thom Withgott earlier and here is the reply.
eBay is probably using the new version of the Sell Your Item page to list your items. AW2000 does not work with the new version of the Sell Your Item page. Use your web browser to sign into the eBay website, then click the "Sell" button at the top of the page. On the sell page there should be an option at the top for switching back to the old version of the Sell Your Item page. If that option appears, click on it. Sign out and try listing your Auction Lots in AW2000 and see if that solves the problem.
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