Sue:

I forgot to say earlier that a reversal of a PayPal payment is very easy for the buyer. If they fund it with their Credit Card all they have to do is call the Credit Card company and deny payment and poof it's gone from your account. If they fund it with a regular Checking Account they can stop payment with PayPal or their bank and Poof it's gone from your account. If they file a Item Not Received with PayPal then PayPal sides with the customer and - yep you guessed it Poof it's gone from your account. If by chance you sent something with DC and you file that information with PayPal telling them you have confirmation that it was received - you will often be told never mind - the customer says they never got it. I guess PayPal assumes it was delivered to the wrong house. And once again - all together now - Poof.

There are some ways you can fight this but it isn't easy. If you noticed when you received word from PayPal there was nothing said about you disputing this. The only thing you can do is agree and even if you don't the money goes back to the buyer. This is where Phone Call after Phone Call and emails sending every bit of information you have may, I repeat MAY help.

All that being said PayPal is still pretty good except there are a few scammers out there who will do anything to get something for free. I'm not saying your person is scamming but still the money went Poof.

Garry