Sue,
The "Seller Protection Plan" means you must ship to a confirmed address only Which means if you do that, you can't be on eBay Express because one of the requirements of ebay Express is to ship to unconfirmed addresses.
We use Tracking on all our packages, Everything even First Class. The cost is of course passe on to the buyer. The only thing that has ever saved my bacon as far as Paypal is concerned was the delivery/tracking information proofing I did indeed ship.
I agree though Sue, Paypal is more buyer protective than seller protective. And although every Paypal rep I have ever had has been extremely helpful, no two rarely if ever have the same answer for any particular issue.
I know that does not help you much at all, but at least you have an idea of what Paypal is wanting.
I am just so glad you got paid for your item.
Judy/blue
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