Hi

Isn't it cool!

When a buyer is a returning buyer, the "REpeat buyer" checkbox will be automatically checked. If a buyer purchases something this morning for the first time, the checkbox is unchecked. But if the buyer returns at noon today to buy something else, the checkbox then is checked as a returning repeat buyer. A second purchase triggers the "REpeat buyer" to work.

We edited all our templates. REmoved the "User id" field tag in favor of buyer's first name field tag. And re=worded the template to simply thank the buyer for shoppign with us, verify the product list is correct. and then to verify the shipping address matches Paypal.

For "Repeat buyers' we developed a template for that a long time ago. The template acknowledges the buyer is a returning buyer by telling them it is good to see them again. And hope the email finds them well,
Lists their winning bids.
Inquiries if there is anything else they would like to add to their Invoice.

We go through the Invoices quickly after generating invoices and send out the "repeat buyer" template individually to the returning buyers prior to using "Tasks > Notify winning bidders"

Since we have changed the template to a Thanks for shopping with us type of template we send it out prior to even recording payments.

Does that help at all?




Judy/blue

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