Sue,

Leave your Program options back as they were to allow feedback to be submitted when status is Waiting to ship.

Uncheck the "Feedback left" checkbox. The use the "Edit record" and Post changes tools on the toolbar.

See if that works.

You can always go to the Invoice and hit "Invoice" on the menu, Leave feedback from there for that one INvoice. But I would like to see if Editing record and Post changes corrects the problem

Judy/blue