I did try changing the Status manually (tried Hold, as you suggested, and of course, I've changed it to Feedback Not Left), but it didn't work.
Yup, I did hit the Edit Record checkmark after unchecking the Feedback Left option in Program Options.
Here's what the page currently looks like:
http://members.dslextreme.com/users/emailshere/AW3262Status.jpg (view it full screen)
Sue
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