Kathy,
Two AW2000 users cannot share the same FTP account or the images will be deleted as you have experienced.
You need to create another directory on the Public html side in order for it to work. I create directories for my students at college and they all share the same FTP space with me. Each student has their own directory. And AW2K is configured to upload the images to their directory.
Does that help?
Judy/blue
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