i have tried about 20 times testing my ftp with aol as my isp and i get the same thing unable to load-check remote directory. when i had aol before i had no problems, then i got back with aol with a new name, did the aw2k update and guess what it wont work. this isn't the first time i've had trouble with this program. and i can't see paying the price you want for this if i'm always gonna have this problem.....