Judy,
Ok.
I think it is something so simple, could be my corrections, hope so.

The other thing is the username, password issue.
When you set up a FTP account in Siteground you provide a username, which becomes the directory name. And then you also provide a password.
They are just to access the account to edit it there NOT to use it from a FTP client.
The FTP client gains access through your main account's username and password.
I know it is confusing because it aggravated me to no end at one time, till I just accepted it!

When you see the log let me know what you see!

Marty
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